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June 27, 2013
By Erin Shea
NEW YORK – Two Siegel+Gale executives at Forrester Research’s Forum for Customer Experience Professionals East 2013 said companies need to simplify consumer experiences to attract and retain customers.
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","iv":"218a90609843d4cd30e9d7dd0d211c14","s":"ab4555451053b066"}
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