Mobile
June 26, 2013
By Erin Shea
NEW YORK – A Forrester executive at Forrester Research’s Forum for Customer Experience Professionals East 2013 said brands that do not use mobile strategies to transform the customer experience risk becoming obsolete.
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","iv":"ed2e3a72e3846b57d49df3e41d0d181c","s":"b7382b73061298a1"}
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