Department store chain Neiman Marcus is offering consumers the option to purchase online and pick up in-store.
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Italian yacht designer and manufacturer Benetti is launching its latest line of entry-level yachts at the Cannes Yachting Festival Sept. 9-14.
British automaker Bentley Motors is embarking on a five-year partnership with high-end smartphone manufacturer Vertu to further round out its lifestyle options.
Rolls-Royce Motor Cars experienced record half-year sales, with growth in all regions.
Italian automaker Maserati is continuing to break sales records in North America with the announcement that the month of June yielded the strongest sales during the brand’s 100-year history.
Since brands continue to struggle to recruit adequate creative talent, luxury conglomerate LVMH Moët Hennessy Louis Vuitton has created a new professional training program, L’Institut des Métiers D’Excellence, or IME, to lessen the burden.
U.S. apparel brand Michael Kors tapped Tiffany & Co.’s former senior vice president of Asia, Stephane Lafay, to act as president of the region.
Real estate brokerage Douglas Elliman is teaming up with digital real estate marketplace Zillow to gain better Web site placement and improve listing accuracy.
NEW YORK – Many companies have not adapted their environments, and all aspects of their business, to reflect the evolved customer-centric age, said a senior Forrester analyst June 25 at Forrester’s Forum for Customer Experience Professionals East: “Why Good Is Not Good Enough.”
NEW YORK – The consumer’s voice needs to be more a part of the measurement of client satisfaction than numbers, said an executive from Automatic Data Processing June 25 at Forrester’s Forum for Customer Experience Professionals East: “Why Good Is Not Good Enough.”