Opinion


Luxury Outlook 2015

February 27, 2015

Luxury brands and retailers must work harder to link the digital experience to the store. Luxury customer service must continue to be seen and felt even in an increasingly digital world.

Share on FacebookShare on LinkedInShare on Twitter

Book excerpt: The Management of Luxury

February 27, 2015

Succession planning creates particular challenges for most luxury executives. Founders may presume that a successor will misinterpret the creative genius, leading to brand dilution or brand failure; or they may struggle with interpreting and sharing the source of their creative genius.

Share on FacebookShare on LinkedInShare on Twitter

Luxury Outlook 2015

February 26, 2015

Luxury brands and retailers must work harder to link the digital experience to the store. Luxury customer service must continue to be seen and felt even in an increasingly digital world.

Share on FacebookShare on LinkedInShare on Twitter

Must job seekers give employers a reason to reject them?

February 26, 2015

With headscarf case, Supreme Court could make discrimination even easier.

Share on FacebookShare on LinkedInShare on Twitter

Luxury Outlook 2015

February 25, 2015

Luxury brands and retailers must work harder to link the digital experience to the store. Luxury customer service must continue to be seen and felt even in an increasingly digital world.

Share on FacebookShare on LinkedInShare on Twitter

Luxury Outlook 2015

February 24, 2015

Luxury brands and retailers must work harder to link the digital experience to the store. Luxury customer service must continue to be seen and felt even in an increasingly digital world.

Share on FacebookShare on LinkedInShare on Twitter

Can packaging be both luxurious and sustainable?

February 24, 2015

Prestige brands and their customers have sometimes been regarded as more concerned about the appearance than about eco-friendliness, despite the shift toward sustainable packaging.

Share on FacebookShare on LinkedInShare on Twitter

Top 5 brand moments from last week

February 23, 2015

The name of the game last week was collaboration, with brands finding strategic partners to raise awareness or achieve a common goal.

Share on FacebookShare on LinkedInShare on Twitter

No mobile commerce site? Your Google search rank is in jeopardy

February 23, 2015

Been putting a mobile commerce off? Getting to it later this year? OK, but be careful, because there is more at stake than just your mobile conversion rate.

Share on FacebookShare on LinkedInShare on Twitter

The hidden power of suggestion in risk-taking

February 20, 2015

Fashion empires were built on risky and forward-thinking designs. Those risks, either directly or subtly, affect almost every facet of the retail industry.

Share on FacebookShare on LinkedInShare on Twitter