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Use mobile to make customers feel cared for: report

December 16, 2014

Brands should expand their mobile strategy to ensure that customers feel cared for amid a blurring of the lines between customer service, information technology and marketing to avoid damage to bottom lines, according to a new study by Millward Brown.

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Mr Porter looks to ignite Christmas spirit

December 15, 2014

Men’s online retailer Mr Porter is looking to spark Christmas spirit and belief with a cartoon social video that shows Christmas spirit is not just for children.

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Bloomingdale’s launches interactive, shoppable Instagram gift guides

December 12, 2014

Department store chain Bloomingdale’s is highlighting more than 500 gifts in a clickable Instagram guide.

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Fashion and luxury purchases are 33pc of all mobile transactions

December 12, 2014

Mobile purchases now account for 30 percent of ecommerce transactions and will likely increase as the rate of consumers choosing smartphones and tablets as their main medium of online shopping is increasing, according to a new report by Criteo.

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Bergdorf Goodman inspires tropical vacations with resort magalog

December 12, 2014

Department store Bergdorf Goodman is helping its consumers plan for their trips to warmer locales with its resort magalog.

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Ralph Lauren continues foray into culinary sector with New York eatery

December 11, 2014

U.S. lifestyle brand Ralph Lauren is continuing to round out its culinary offerings with the opening of a its first restaurant in New York.

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Goyard ups US retail presence with New York flagship opening

December 11, 2014

Paris-based leather goods maker Goyard has entered the New York retail market with its first flagship in the United States.

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YSL Beauté creates bespoke tutorials using Google Glass

December 11, 2014

French atelier Saint Laurent Paris’ beauty brand YSL Beauté is enhancing product demonstrations at its cosmetic counters with the introduction of Google Glass tutorials.

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Neiman Marcus hosts Hermès auction

December 10, 2014

Neiman Marcus’ is offering an exclusive collection of Hermès handbags available through Hermitage Auctions.

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Luxury FirstLook 2015 New York Jan. 13: Four Seasons, Buccellati, Baume & Mercier, Christie’s, Lancome, Douglas Elliman, Twitter, NetJets, Hunton Powerboats, W

December 10, 2014

Registration is open for the third annual Luxury FirstLook: Strategy 2015 conference Tuesday, Jan. 13 featuring speakers from the Four Seasons Hotels and Resorts, Buccellati, Baume & Mercier, Christie’s, Lancome, Douglas Elliman, Twitter, NetJets, Hunton Powerboats, W magazine, SANDOW, Luxury Portfolio, Sleuth and The Luxury Institute.

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