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Professionalized sales associates may reduce conflict in-store, online

October 14, 2014

NEW YORK – Seamless integration across channels is key to eliminating the conflict between digital and physical interactions, according to panelists Oct. 13 at Luxury Interactive 2014.

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Four Seasons and Saks St. Louis partner to ease travel woes

October 13, 2014

Four Seasons Hotel St. Louis is providing a solution for consumers whose luggage is lost in transit with help from Saks Fifth Avenue in the same city.

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Chanel fights for youthful consumer with boxing gym Bergdorf Goodman pop-up

October 13, 2014

French fashion house Chanel is reaching out to younger consumers via a temporary display on retailer Bergdorf Goodman’s 5F contemporary department.

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Custom email marketing boosts consumer spend across channels: report

October 13, 2014

A new report by ContactLab and Exane BNP Paribas identifies Burberry as the only luxury brand fully committed to a digital future because of its cross-channel convenience and embrace of shops on marketplaces such as Tmall and Amazon.

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Lane Crawford turns Shanghai flagship into futuristic arcade for anniversary

October 13, 2014

Department store chain Lane Crawford is commemorating the one-year anniversary of its mainland China flagship in Shanghai with a playful arcade-themed storewide campaign.

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Harrods presents behind-the-scenes video series with British designers

October 10, 2014

British department store Harrods is hosting an exclusive look at four of Britain’s top designers with an “Inside The Studio” series set to launch in mid-October.

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Neiman Marcus gives access to one-of-a-kind experiences with Christmas Book

October 10, 2014

Department store chain Neiman Marcus is looking to provide unique experiences to its loyal consumers through its 2014 Christmas Book.

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Top 10 luxury branding efforts of Q3

October 9, 2014

Luxury brands bolstered ecommerce and fostered compelling in-store experiences in the third quarter of 2014.

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Bloomingdale’s incorporates mobile touchpoints throughout renovated Silicon Valley store

October 9, 2014

Department store chain Bloomingdale’s is opening its first fully mobile store in Palo Alto, CA, Oct. 10 to appeal to the “digitally sophisticated” tech community in Silicon Valley.

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Euromonitor forecasts luxury goods sales at $405B by 2019

October 9, 2014

The luxury industry will remain strong in the years to come, asserts Euromonitor International’s latest report.

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