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In-store

Former Bergdorf Goodman CEO: Customer-first approach translates to retail success

September 19, 2013

 

By Jen King

NEW YORK - A former Bergdorf Goodman executive at the Luxury Retail Summit: Holiday Focus 2013 yesterday discussed how the New York-based retailer found success through curated collections, knowledgeable sales team and its high standard of customer service.

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  1. Luxury growth at L’Oréal lags in Q1
  2. Dior goes for gold with flashy J'adore campaign
  3. Countdown begins: Register now for Luxury FirstLook 2018: Exclusivity Redefined, New York, Jan. 17
  4. Boucheron sets sights on Indian consumer with high-jewelry suite
  5. Last few days! Register now for Luxury FirstLook 2018: Exclusivity Redefined, New York, Jan. 17
  6. Chanel improves digital brand experience with mobile site
  7. Kendall Jenner, Bad Bunny star in latest chapter of Gucci Valigeria
  8. In Louis Vuitton’s blue checkerboard battle, EU court rules design has not acquired trademark distinctiveness
  9. Chanel v. What Goes Around Comes Around: Will luxury resellers change course?
  10. Luxury Unfiltered: Training is key to making emotional connections
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