Sending abandoned shopping cart emails packed with product images to shoppers is a great way for marketers to differentiate themselves from their competitors while also raising sales by enticing customers back to ecommerce Web sites.
A study by J.D. Power and Associates found that luxury brands such as Jaguar, Four Seasons Hotels and Resorts, Mercedes-Benz and The Ritz-Carlton are most widely known for their excellent customer service.
Luxury lifestyle magazine Robb Report uses its Car of the Year award to woo potential readers and solidify its position as the authoritative automotive consultant.
Today in luxury marketing - Christian Louboutin's trashy new shoes; Roland Mouret to open flagship; Swiss watch exports rise 16,9pc in January; Macy's earnings rise.
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