Research
December 2, 2013
By Joe McCarthy
Fifty-one percent of United States consumers consult multiple channels when making purchases, compared to a global average of 67 percent, according to a new study released by Zendesk.
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","iv":"67c2b5888cfb0d24ca4803ca7fb125fe","s":"c16993f4a1a27099"}
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