Research
July 21, 2011
By Rachel Lamb
Luxury hotel chains Ritz-Carlton and the Four Seasons top the charts in overall customer satisfaction, according to a recent survey from J.D. Power and Associates.
{"ct":"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","iv":"b9e965a23628f90e22a82b2dd82851cb","s":"fc5e3095e2efb68d"}
Share your thoughts. Click here