Articles Tagged ‘Milton Pedraza’


Brands need to focus on relationship-building, not selling: Luxury Institute

January 13, 2016

For the first time since the economic crash in 2008, many top luxury CEOs are worried about the state of the industry, according to the Luxury Institute.

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What luxury marketers should expect in 2016

January 4, 2016

Over the course of 2015, the economy showed signs of uncertainty and global happenings affected consumer spending, but researchers agree that 2016 is on pace to maintain and curate a luxury ecosystem.

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Nordstrom, Bergdorf Goodman lead retailers in overall satisfaction: report

November 25, 2015

Department store chain Nordstrom is the top-rated luxury retailer, according to findings detailed in the Luxury Institute’s third annual Luxury Multi-Channel Engagement Index.

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Relationship building critical to luxury retail: Luxury Institute CEO

October 27, 2015

LONDON – The human element is going to be the top differentiator among luxury brands going forward, according to the CEO of Luxury Institute at Luxury Interactive Europe 2015 on Oct. 26.

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Women neglected by marketers despite making two-thirds of household purchases

October 22, 2015

Brands in the apparel, personal care and footwear sectors are among the best at marketing to affluent women, according to research by Luxury Institute.

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Selling and service as terminology is dead: Luxury Institute CEO

October 15, 2015

NEW YORK – While luxury brands typically know the best practices in client building, most are not practicing these strategies for their own customers, according to the CEO of the Luxury Institute at Luxury Interactive 2015 Oct. 14.

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Smartwatch debate has strapped timepieces back on wearers’ wrists

June 18, 2015

NEW YORK – Panelists during the Watch Collectors’ Roundtable discussion agreed that the introduction of the smartwatch, though originally daunting, may be the best thing to happen to the traditional Swiss watch industry since the quartz.

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75pc of affluents expect salespeople to be knowledgeable: report

March 19, 2015

Superior quality, craftsmanship and customer service are among the top qualities expected for luxury brands by affluent consumers across every generation, according to a new report from The Luxury Institute.

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68pc of millennials follow luxury brands on social media: report

March 9, 2015

Consumers are split on their willingness to download luxury brand applications, but when dispersed into generations, 72 percent of millennials are inclined to download a branded app, according to a report from The Luxury Institute.

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Luxury hotels face geopolitical concerns with Middle East expansions

February 11, 2015

In recent months, despite political unrest, there has been a surge in hotel openings and property proposals across Middle Eastern countries from luxury hospitality brands.

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