While Bergdorf Goodman received accolades for its in-store experience, Saks Fifth Avenue received the top spot for online experience, according to a new report by the Luxury Institute.
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NEW YORK – As retailers update stores to meet customer expectations, they must ensure that sales associates maximize the potential of digital touchpoints, according to a workshop session Oct. 13 at Luxury Interactive 2014.
NEW YORK – Seamless integration across channels is key to eliminating the conflict between digital and physical interactions, according to panelists Oct. 13 at Luxury Interactive 2014.
Global hotel brands often have a reputation that differs markedly across countries, reflecting the challenges inherent in scaling service, according to a new survey by the Luxury Institute.
Swiss watchmaker Hublot is creating an official commemorative watch to honor the Free Trade Agreement between the People’s Republic of China and the Swiss Confederation.
Brands continue to up their digital advertising budgets, according to the Interactive Advertising Bureau.
Generational distances regarding social media use are not as wide as commonly thought, according to a report from the Luxury Institute.
A new report by the Luxury Institute found that millennials scrutinize investment value and heritage of purchases more than Generation X’ers and Baby Boomers.
Spanish leather goods maker Loewe has unveiled a touring exhibit that will stop solely in cities within China and Spain.
Italian automaker Lamborghini is continuing efforts to expand its work force and improve the labor environment following its reception of the Top Employers Italia 2014 Certification.