3 skills that will dictate future customer service
Posted Bya Luxury Daily columnistOn In Columns,Featured,Industry sectors,Marketing,Opinion,Retail | No Comments{"ct":"LUmyp1a9Tpvuo8arwEaS3uOrdhM5QNndJ4McuNLGGu\/tpzEwE+DM0CKzV+sA2LQd2NkzBdhBy2SnVYirFudhKgF113Nb+MvaJYqEqQv2+4K0jvEBIF\/qA5Ot0Gt\/ZxRCQazRTcWoOnwINnALkF7jdYUq9Fd\/uD7aIvLbPPzn4pwJUbvXzoOz6cYRMYIQtfmRB\/kZs45W88aDCImaAC50RCq\/GMbeXqg9ffUoa2aT1+2hbDyUR3vUukgixuXIRSKLTrmTYSZNdKbvgFDOVKGbaYbJh8MDZW9PUxxnxKaA4Lzh2bHSMAp52kMKPtuhWRZuBWvvAWz0cwR1fvhXR1PPawhHUVmunStUC\/SwyIlbU0070+uILd1bWmSkLQrL7HmBIaR4vWBDHq5E+wh6HTRIJiWPLm74A4Z7BLllHUd0I22Kp+In4QJpn4nD\/YC1kpvXyv5TPL1KdUGKwyhWMjxYZ6kgE3tYIK4i+kME65zyHjyHn5m+y\/UEDYkjRLVmWEy79yJQlu0wCm3YBVA4gmv4+QNjfXAJ15Rteplr5dyvNgLM7hcljzWAL6aGpi8GIHBxRmnlcilX4UM1i\/Yobu8k5ej+SW9qYc38Aj\/Uen5C8wl71bAF9Lo6eOBnuArAmWTdUPmJCLXsyCP4Oc+pocycYQi1eZt3hFCdf7XIa3gZRUvbz0+fHygmzlYZl8iUqvlKxsieBW1WfeNdOi1afldnYqPF2THcPTD9hWV2YN\/4XDXyBOH1IW0tCkTgKZ14gJbBH5D6fue6lA5AQ\/X8Ij\/EgXGd0PNxOpRsAPsmCXJTpSf7zHJHFJsVY8WTUdP4aRs4lPjiUTe8256HrBHmsYde7jHZwH+s3aQJjbGmW5VUxJgTDuJTPyWAWjh47g9hirK9UWtKVpwCZIK68\/Ho1CiyAdO4Ndy8pgdBGrN2pjYMrpjB+Ao5LUmWcvEvKaxW\/u4BxfaSvu8C8F4yFGHVwo92mOO8l0meXAyjvBcIVUN7p07FpXeW15MfOJE4IDAe9Z0DOdzLXlsvy5FJPf573XyKeop\/oUDKgPUveRX5uYslI2zNK84Br9Lh+1wdeTaQHbxi2aVyVm3qPJTcGnhEYLxUyOTsoClnsDwl3riZRXPmhl2GrPtTriNywlh0QbaJk76h5\/FFo2TA1wkeu2ldQUIkfwJxES9+ghtmE6qKgXHC1pirDs3R2OVHdYzjUdGVlhn2gWNiiUDQRm4nL2lOMf015BTeJF5kaMzREfPMKAj7JLAWgUUQGY+XlCeeDy0kpbpPF1mv6RZF9HjWkgTmiqP\/IWs1l9yWhs87bqyzcI71dEJ6qZ1Xn0EUB9DoTyq+hclClRWgxRvvr3O3C9dDXJq+No\/TlVSBu5Jf1Cbb8htRCfkn\/YOPzFTeyPw3fRp3YGlfnGwSMVESb3jCJ\/igHlgaO\/kkeb\/q+16V57gPn\/kjczdIeTl0Ziu7\/W\/7EXAUdqDkEo2RBnVp6BCBuFb1QiPypVj6x72+3bNfLDVlFT33cfN6yh5KXBe4zQhqrvESwyCd49W9bJS09kzMBVe01vK9U9lB6Ndl4gMG\/9LrzJ8QZhCymQZGjSSJTiWxFfg2NHoBK9sWWGZPaQkA+SaZMJ9S2ziQvbAPbPMjC3a\/jQAUpW2bRNuGfhWSlWChA8mid9DYTpyixv9vtb8ABIX8VfVYo\/PUDFxFip0EHI8JAoC7wezfoP11ikw3yT3kAku3KOQhXLTdT8r3GbXGX4PJYIqvH9OceaFhx4M0gBwAtE3I4xHxMZI7Mu3J9DdgtcH6ECd7bf9heIHHEh5Iqc4kCZkAfAdIkY7I7bbsi9XAM8VaBh6MObAQgZwD4\/uJoQUc\/HsF7wQ8yP7n8WAs37uw29SncWJ6i60XNLDsCNy3hiuuydqE5+bFqbvnyyjsW+p99D2oU\/V5SFtM8EiXTQWml74Ywpze8x6BJHDVDw3FoyebEbYGZsBBlLaPdMMKA1XjnA8OYP1JR65iDecd++MMXq6acJvjajWMvJa50NpkgPaq9DIKNrE+0di7nO3LSxQcrYP0NsL4md2bZGrRU6P\/SvyVim9cbJQJIae6h5\/wQYOFfWjJibgMugdHAHrMAzdzuj4Z07T4jSjQnwlHlgmx2KehopSoY8bfWdvUhxSm\/C65q529lQSKzKjtJIXC354l97N\/YlG6pQ+XoGqxu1INIcNozvIxFnHftoodDNR1n8whk2DEnEppzHjRUnBVJjAqSEPOFC+GXnSDIvqEzRTxUeERs+wf\/PgLYo9T7nVH3EvI0esHS0M0e2E0oaoQGYo3yWu\/IQ014U8orXu2zn\/gADd6WdxVW+8qCam8Fg+4W\/bDd\/+J3G3HJFkul+fPiTcLgE1cLEQDxCHcGGSue+Y8FZrYQdUQeyQaFtL3p0Ypyq0Kp0EY+Yl3whPMzfZ8G3SJiz9FKmO\/lmBc+ixvFiSgBaXjMf1znrH59aqU60NnerQudNY\/Yhk6aonP\/kHb4m\/6HbuV2RIy+T\/D6siRzJJ3xaM9SGgRtZPRBg14a50xQmytejuVTtbhi\/zb1Tz3Nl6tqhXfT75N9ToQm4fqJpx+cVcbf4RY7Fp5BJR64gOj4sc6YWX6SeBPAqGblDY\/bwEK2cYcAl5F2PItfaq0nqLT3NvwpnurOapHlt5DiwEWbZ2xPUrdAJDOyu0A5hrtpTmy2+Cqc79vBVf4WurBOSp\/IoAHjMI7LyRiJZg50YQBV+YGklh3d9JqruCEg2SynDmBSCpN3D5Jlx+Tk4d9vvDONnuhEH8HSJjaJ5u7QyaXhXKa9LClvneUAFPav1QVXi60Zqa9Ic+Wn8nJcxRK0Da0zjNKPM4MBjO3znu8CTqJNSJvJC9R956rx\/8yapOEDZ7\/JgoJL08Y\/CF0ZNCNZsXudoeIHqB7yBx7AP2Ld5iYgpgp295Squ+4ZNVa0mPT+RvHBqEEzF1wfolWS247D6Kx2nT5PWELFrzILtOC548TsQ\/jv6A3CA957gPm6TUM02NctjbrxMYRO+Is6SnolDtKv\/paDZcgormuu6D95dStEzPq2wYD4NnXc\/oEhH2\/DJqUDXhSMVOxFd\/ayXkzir3eYU3rkUOngOygYhT7COIZAJw2hqBDvUXjRrjWtyslu6o3gaaVyMDTafYYUN6y6UwL5KcX7vlbAKdvtbukUwaQAAiVAuV9JtTvCCb8CynzUHb0UY0mCxh2RCkXzGm\/UEsNnF9wC3wpQNhwmlEfebEHlCyP6OFIbYdEiptOy2Pl41\/LE128aHWPwG2+ou0F9bCNOpvPyzMb7mHkM3S6CfX91pzgeTUvUaHocN8Pa3WD6Nee67VS2nJcy\/PHaGfOnaZ4B4s1xHh6xSURFGt4xFKh3uBdMCDxklKIJDivc81Us3Ta3kEqf8wQbHQv51braPnH2id6WuQk+fmH4nkbPakG6oNGIWjrAW\/nLReCsyunoAQJTDvDFJAouJPMS\/97Dyc+FWPRb3IQ24fC94P7HK7DYWZgIa5MHGKA\/bbRI25DcbbX\/HS\/yxjed8JI2we2nV+M98afGuFdbmJCYka4dOzrDR4DKaQ9S0t6Ym6FKQi6tdvTt+OyGynlL0WrI1+hzlZ52cc0VPCYOg4uZ1xgfczSlmJ1SbDFvWA9K49yiaHxXGlybcEtU3oMHog8A6ZEhYHvwO\/hl\/N+SSpItEELik4bnXjCAMAvMrqAn4IlihAXwb7CR9XVBMx0+LwpbFPjoRFbaiQbE4owz7+SmoqdLOErXfo3Dgo4nIxjkhtVY5L5ztuo0fGoGTDWM7HEagNrivP+UIDuwICzdW3d5PLcAcdzouZsXDCmJHJ849vGnyJs5bXx8TgpM4IP15HPZimoTXw7m1ftWdQHb9ZGVT2V0kTxx9YKvGPNwKYKD6MXFHzrS\/kbigIv8yCBMkYaQFaxhEGdzovZTkVnRg6Rw6cCTxSJosdfNrAD1YPFoF3EBpwd4Wez9Ec+d5KguhsKhZgVai6QprL37Md2OVa1ESuQL6a6OqyfimBdATZY+2inuIGUiz8+ThwAB47b68OFCMrezSDGRkJbfKoDm4+MU5HpUOPURY6eNf\/\/wCUWvozfSjAPnf0azI02CMiN\/C+jhtfWMeHczEtS4HMDgH5LTMSWmZlcjiOvkfq0+EcWHajRJ2ljZOEJHo9DF\/AF+4rD9iZ9MxY1lQ5Kw\/xaYQx5XR1pv\/ZwUDBGZr9sNzWR1Teij+OVGAVN+xJy0GYtkAVqDKLpfo3iN\/r2qrUoq2HOMizHO\/6xwHvnkCTUzhQ3pUYmJz+DBpyCLEUY9wpWsXG19LPWQIxJeu1bIKnKvUXUCWS6Gh2PdfldqPD1TAJ\/Ne+n7ecb8ATRgSPjmIL6NOCFaxRIRX6FMUaPqh+x9gla+M\/Sue\/pGlBhSsSnZH90qlDWZQx4LNR33Cj+\/NKuLRnW+MGecsKY4fM8y6AWqJ0Dg8EdtfSobiIu9jn82RWYlTwRlKk31PhSsYCx25xK6b\/Uw55uQWKW2zajwln4lYdeHrAEJMG0xu4Rx\/8+rH8ThGU0zvTU6iNGxS7ombpOQLI8OB0PHKEpvpTTihJy\/zlIeTdL6OvF9cmW972xYG8o65JD+vI8X54TKpjzQnFh8B6QS5w8JniyeALVBrCU8bDwdBW8iftc+A+D3EAqOGBchylJKzR\/JLrvqwGVz1zqBR0OE28FbujKwAC2IeLiAeL6sDDhkhQSMBGBSyMs+S52bEQgQZHfptFsQhY\/tkDvW\/CabhQdSo8sYJf1nEU\/bWLQ7e04y\/LQfPK81D440wDkszwwh8HWkoGdIewtpieaNWo9tfxYTGN0tQixFgd9HMsQ4lEWOvgcVG4m0wous+sHYv3n27wY9Vnu9DHgfx5b809JZ60RlQWYOe54NVOn9JQET5MxJmhfAEsWp+hbtLyjKeJawZzScjzZ6WvnjcFMRHsNXte9pbcfdY3sNwUlULlmBscsesfiC6Q6l6\/s6+ezEH25ax24FXvDTn+t8IgWEtg6Hj0YXiav5mNwXnGj5ThWsjOkJNbMrQqgiRMVY14hosN5XTLKniV2YwahZk749j5Q1xgmndzsBgYxeYSu03iydWM\/\/vWC7dMoJuTUzM9CbdeDxTYPGu3wQWqQ7XxNRG8l2cagYgW7J1Qg84c6xygTpJJSXybhES6mfPZfDMwZFMGCdQ4v+poIx1Usvp59oJfyy56uL7WFm07VABnmaViMqWz9Rv32nYF70dVQt01Nd5A+qGjGsUTjOn1Codep6sXwYra2zTJc794jyUhKiaBPEu6TX+fhQVriMKP3WHc27hQ85AiPcYXW8w8xyi9NDT5eoShqukulPkiNsIgajK\/s2e69zY192FUmamASgWLCvZDf\/53pnDe0ACVjj7S6AivYsO\/4NwGiSuX4n+rm7YAm3VwQA6NtsGdC0Waa3oQi1Zd5AiIcQ4pQIgS2s7cpOldIgtww2H6sb9mvwGSscT8bfDJGyTAa0GwsSIr0aEQRX21xOoXLj1NJExjSl2B53oDu3TXLUjNclD3qPxHwSXw6ozFY6TJChzGcFYO\/KI4P78niensBDaIursksfsyl3\/1E1xasA\/G1LkBnUQVhIiUHXmCO6i7AYwU9uv\/LwaBwor+VLuOsl4qAE0sgKP6M9H2+99bNYfnqtpWA6JyWS4gMYRsCfblPV8yUTSRyLqS+yW4P2OGzw4F4\/9tSpO3fW5orlzjyP\/DL4TLobvib55FNK1AQjnxo1NGZZ0t7jQ09+rRcpRts\/jTR4psasXecvGSdZFqaj9DM1n\/j2ex+DcbI12rWYNMt6\/8tt+lR6c96+wMIcCDc9Ey\/ynO6LTfMoaxgxfki9EsY+09lJnDRbHcH3QCDuDr6aPwMbb\/1OS4vPqIiNCq1MSUWdMSLsl\/PuusvQxMMmYH7W+eqMShb3bF1EHnz+jiKqGapyuzwckr+vqTkAP3L+ws2oG98dM4xnB9Mff7NuWGchaEo+LGZMXFdZxm1k6tudFQ7mBEUNtcqla7kmoOcG4s\/+iu7u8f2pj7Hd+OJ6dEmskGGa13WcblQYT3N0dos2X4cq\/RJJjnmAo2DfktfV1byD7ZR\/YdCPkvRkYuDQ2rNkiBUeXH\/yDOxScDyv6mIND8nprVnXI14dXHZXwxdGLdnkEaJFAOnOLv3pWdDtciz65jPPPX9KoSnHpjutNi0kCpypgcMeDtQ2NZKFgjJnwrdznMMi2Ol+fT640fc1ZuBSIZhFsAdjadUfwNm0Rj8B0LVSG6gkcd3+yNxLAu6aoL5xmY\/Y5zW4RzJkX3DhbH23b8K4rLEjdkeda1gdpMTB8+R+ujNw5DIMdeH\/UYxokwnU8dTkApgIUdT3sU+H\/TSqUHPjdcKJIgjsWNOKRnvY8RgIM28BOjzF6c+3Sd0f5+JVm0LPNBJlxQEixZ7IOT5AdePmID7F\/GFHfSOhPmDfIivgYcd1Dr9Sg+5oq0Dx2\/rPd2KWylsO0LmC2JtsbzDYVZXlOafozt+2dtuUNihsljJfBMPn2fMQ6MbXeNePmhlgeDOrnSkoHdCJxuRZdTW+Xqh\/aq91AtsOknYT5pnqGbu9YLQmhN7atTzz\/lBALNB5oNNJiyh1JzUl4sPSNI\/AEUf99NoTpThZSMrruGEqhzTJnHtn3ckaTbWpFEj8yM\/hijX4gqADiiZedE44biAB06FYfH0nA\/jSkWqyucafK6zdscRT+z1oxw\/YYK13b8Mj2TwqFzhoMOHsWAkOxD5cqLar\/JI4xOuQDi4soWxHXaD7HN5dnSZy6VZv3Fd\/hyYeesPrB\/yp79ymWhfxkxYl4R8ls1xfN3zdVXbhLdiKUJsa8hIhdbgGwhx20vvrM5WhVcAOh3ErvbPT9kwb2p\/gICyE+ou7nMWzv7aObDDSGg+y2XRImCUHWBMrG7zRE85PDXMiG3mSRT5m\/KC91eu0KONfwdga\/ZruCaRHqyd3jZgC3a2XWcWtu3hG\/Uv6qvMQHk9xemDdPB6vMKpLvrYXflgbFtD\/NFZxbA7Cr1IeCZzZlYFDdk5GPWPnkt0ZRPNhko\/AdeFd07mCkGrvyNxZ7S\/1erbb8\/Mpc9EQF0lti8cBo7eO68yonVTNgiiMNtjyjSIdon9xy+Tq23tw9UtCT35QANEHPrk0rlSdwTWN8vCPtKmlZfdb7WeingNfMlaT8YT1XyDYxA+32di6IWgcJt5B3sE2EVHHyAPLj1UC1msWJxsPqMX2Ya2Hp5SNcB+XIsVs+AX96Qk7AaZE+Phc\/7N3gQzRI\/yTYonIo6+P2uesMuGcsXD2r9O+pj5486T9enXpj6oYzDJH3F6VUWh+kkPA5N9w04By5Z6IgoMhUyxyuiFriV+y8oZ5VEL4mHfaD2QMmT6S+qMeBhdR\/rlMdcjXzBgr0dflbgRRgKQfGYf+TTo44Ytrp7cTxxi8hShGD5KKqMgP9G8xwrRX6rtkVSEcvY78xPBgO95qvDH06obyIW2TfYNvp8cgQBk93auPAXo549DE6v0FnbPAgWuAhrphkRs6JikwsSKJ30QiMIwzhWumFzNojnkOUnKtZRryF00H+px8mVAWdYz+T4tJwVc85XYHQgL\/nG+JXLJ5p3v0STqh2ibErOT4O80EpGgkwuD0O7i\/08drudduM9YCd+sjyFgaUaBEQcxAz7f3NJe6YkNGXp59TeEPSbYeoi4uxBIdc7cbw2t4d1t3yGVXDC3+MU4ZwVSydsB+cYYhBHMCvD4fYfjtsimRRYg4GcGTc7cgDwWmzFtbDw8hllY1tILuEvt7NBtNQ7esZY5vyL72z5cd2Iir1XIO6Th2lNnOYjDn1vj7BDDTs7RF0Vg9WwieA==","iv":"70b2f04ae5af871203329cde3d4c92a4","s":"fb8abe7779bd4893"}
Alexander Yumashev is founder/CEO of JitBit