3 skills that will dictate future customer service
Posted Bya Luxury Daily columnistOn In Columns,Featured,Industry sectors,Marketing,Opinion,Retail | No Comments{"ct":"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","iv":"cce2e823cad233d94b46d819c29fdca5","s":"3269d488da04e277"}
Alexander Yumashev is founder/CEO of JitBit