3 skills that will dictate future customer service
Posted Bya Luxury Daily columnistOn In Columns,Featured,Industry sectors,Marketing,Opinion,Retail | No Comments{"ct":"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","iv":"5db652c17ecccf34ab3a9f3b4f765b33","s":"cc0e966c13c17be4"}
Alexander Yumashev is founder/CEO of JitBit