Janelle Estes is vice president of solutions consulting at UserTesting
3 ways to deliver a mobile customer experience that converts
Posted Bya Luxury Daily columnistOn In Columns,Featured,Mobile,News,Opinion | No 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","iv":"18484d2d667a9d625d66b78a3deecddc","s":"6d49a2ad9da9c6d2"}