Personalized CX cannot be overlooked online
Posted By Katie Tamola On In Featured,Industry sectors,News,Research,Retail | No Comments{"ct":"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","iv":"c14e0091c2f5ba3a575c5e32931829e7","s":"dc8f7f13821d4344"}
