Personalized CX cannot be overlooked online
Posted By Katie Tamola On In Featured,Industry sectors,News,Research,Retail | No Comments{"ct":"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","iv":"7fbc935a6277a974a47d1ce590966da5","s":"2a6ae1568563a08c"}