Personalized CX cannot be overlooked online
Posted By Katie Tamola On In Featured,Industry sectors,News,Research,Retail | No Comments{"ct":"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","iv":"d39c7af2afc9493a97fcb95312379ea2","s":"854e9ff13785fb7d"}
