62pc of global execs think customer loyalty is fading: Bain
Posted By Joe McCarthy On In Apparel and accessories,Automotive,Consumer packaged goods,Featured,Financial services,Healthcare,Industry sectors,News,Real estate,Research,Retail,Software and technology,Travel and hospitality | No 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","iv":"427a853975cddff04eacd9ad6a831704","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