62pc of global execs think customer loyalty is fading: Bain
Posted By Joe McCarthy On In Apparel and accessories,Automotive,Consumer packaged goods,Featured,Financial services,Healthcare,Industry sectors,News,Real estate,Research,Retail,Software and technology,Travel and hospitality | No 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","iv":"c8d84212dbe9920710a2a311c0a93bae",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