62pc of global execs think customer loyalty is fading: Bain
Posted ByJoe McCarthyOn In Apparel and accessories,Automotive,Consumer packaged goods,Featured,Financial services,Healthcare,Industry sectors,News,Real estate,Research,Retail,Software and technology,Travel and hospitality | No 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","iv":"f7a29ca51fb0892d231ee36c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