66pc of consumers frustrated before talking to customer service agent: report
Posted ByJoe McCarthyOn In Apparel and accessories,Featured,Industry sectors,News,Research | No Comments{"ct":"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","iv":"abdf03c98aec8c5a5bbfecb532281a62","s":"9b1662412814f868"}
