66pc of consumers frustrated before talking to customer service agent: report
Posted ByJoe McCarthyOn In Apparel and accessories,Featured,Industry sectors,News,Research | No Comments{"ct":"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","iv":"1905f663bcf3ac59ed39793925a9fc27","s":"569f535a6c187a43"}
