7 steps to inspiring luxury customers’ loyalty
Posted By a Luxury Daily columnist On In Columns,Featured,Opinion | No Comments{"ct":"2ZIRbs5A0acIyw5qFU9H2UCkSCVLmwPjCDSD8StlHLMnUvOWJ2t4WxPP+w2T29F25\/CFT6mhggGk0IgT8tmElcwwFIDEIO5ByfwwHW6JE289NORgtWjVfuNrRzIBW+za5LKXtGb8kxk2znTLnKtZbVfLcJRMWhc5wCjRn0P3VXqbPWzHIeThazgErTlflkOYzOOMw4Lqyp0ysXR\/+gwvaeLeshO8wMMUOU+qJK7ChphMMiSv0AvCDIoe5ImAuW0SgN4QCFEEsW2DX7j1je4g2qQyEsydHUeIyHLnbSAV6ng0su5zwS5AlTwKnLXAimHiCqBmWLH0czZH+vBdb4LMy80yYX\/SdYgtGu7tft5YIUIqz4iyrEV80RteOkGEPiUD8C1VmMTVX06xEJlW1VSAMmzHHcvdsEbljeqQTGSSJy2Ox6yS3DM2eqZodmA\/yRFwpBF3f89gkSZiWETM0XfsIwK2p3OdUP\/hHi3jgUrI\/Z\/ZNcbhp4a6EKMSEa117oUCEFlyAaAMa8HCGMuoJouo3ejtRee1XFOPn9vHO3UuR6yDFERZqc841vHPsCLS7bp1JrRDfAGHZYyqz7cNzQgFWDR2cHa74Mxo+jqV7u2Gik4gs9WLITix5WVuoAmN5g3s8hAg8egutRupPpnww2XDyDwiZDwzcda0f1NYjS3DRmlzE\/fdYQoOiCHF3zxyX8fk9CfvCf\/cg2INaBIioQsmkmOIkw0AXjyZlBWYraI26EB+SF7MfVyZVK+6kgazpWe2Gc1CLwL1jQfo9bhxLjKq5izrGSZPPezKDXNydt67IEuB5Qadhlm+vcoBUYf4PD53HUH4ekOsihwwbMZBRt3ovxkmlHgL+Y6pFJvhVVVNm04\/NQgG6WNhNKnIIawXzIV0bKAbLelO5G0Iu1GiJYQLiy6I4cvR8kOvl5djM9O4UecbqwbRiopqAqpTLEeK4NSSqY4XhQnCnuOJRk94kNm9PCi4pF+hVtZv6WNMh+f\/Nx5DJRC3VbWb9OhwWWN\/QcgDfTwnYoOsjPfwUJWFTNTngZxpo8mZ5+PYTsIKAabqPyY4j+ygbolv5sMGr8Oy8ld2mOM+i8OocOZrj28jSZHIRgWZYmZ7vTe6hOJLGgNEXbrOlOsTRWjLig9FR9C1WF062AZZg4c9XzOiJpqtW2w4rQEC8165vw1mBD4N08KdN8DmRxCC0Uf9bpBifx\/wppO3ffXB8cRCu9e4bBQtPq\/Jh2TE0WYgAGQSfjyTZpPpW8gR8Hlm+oUMSadS1LNaVsSLecAULHL7mC88ihKpQceEJuDwn7iMRaZPDNAlyafyiKm9bXK3vqpOli2q52urPLVzT\/m+70IDRO7NhwCK+wbfBGPbE1LUMTUwjWqvwIOm1zrTnBd1Z8ld1Kl0yB8r3+3LPocJhT\/SiQW8sBMSGiaXgg7ZDsqY9WiTz7bUWgz4L5eUVUtExIzcK3StLd\/ybwBSZB+bJdXWGb5JiEdZ\/nYu3kFIGeXdQ5JQaS\/3q5spKM1U1nOBfYKm7tJ+tY2cUBgvRXlmSP6yKJCrmaPUehRRnBfaLqAnf2UuvGVnzlQNT8Vy47jd1ZnOhKucQVDcjGlmBkgVaDeYoWh4OR5uPlhuS9Xa03kkO23bkth9HP1j+tFjB9X2nD3N82nZJ\/AJlNtXLKw7SFsRRtjE91ncRgH2pwp6aL1dWIGo\/FkkdgqaT48is6QNYRfEV0FgoxRIdOnoRyA2+Qa4FTGwU\/kiXjUfBS+VSyTj0Gb6dxRRRqOSvsGMr1gR9kUHnsqS+cIrH4sQoX3YgZa9rrxG+KJfsOdugAGusb+EKzdHR9fAD4EQzbCNq79K0fXrICXFHrN13g9VI04aKfBei26hlPwVnGmbUJRKIfIcC6E\/DObokNNvHArFji8gDPht3c31wMgm6BfqgiUgOeb7zKyhbOXv6Vf8efPRALZS\/uPHFGcjYwoltAAm01vuKj9Oa\/FYzVtpewsIEyNNh0CsiOZkIXJlshGuj2thye+ZToQvWsahArj512zkKYFBQXORl2\/4\/OHZpmI58MxN1krp6p0xVG5JTQgoH50eM05RjdSE+VWL\/lfzpqBO+D0MIYnpmq1XJ4VvM+Kp2mk7C4nafbSci+DPlb6mDgItJDLc5swxCjE6aTTZ6M1J6t6Tb8dInLKNXA4D7NF5dGqdJjAxvlixtup6K8QkLspE0B+TFVyKWnOzALkNGfcjGXgXlO0g7xuWiJKMps8xBviqMvABYrSneZamHTL0K92hmUvXETl7HK7IchK\/hto327n4tU7nu\/xAOwVgE3CGWY4vdiG7ykA3fW+N1XiuIH2vlbMqaKYb6kwxDTcYiP4tSTHQ9erzog8JRqQ3ugyzJEkJDhv\/Q5VFXDVgMbKzlKcgtOW1o0aV2MnSdrGzHQxJymuQBscNoKJJ2CGz6R7fmg\/dmnzktRO3ByGV+eg+met1U0WRq+s1oqrCwEWEgDl6ZiEPhfwhXppLWuTrgbhRyr41pIZC8glqXZZOZFBn6PYmut\/c\/jV5F5S5qYBvO6ebmh+BH0ByyBkK7QG3tsLECPwO8pon5i61sX+fdzwgYXP4R4iXEexvb0M2QLkYV09r3TPc\/sz15AWlHf5WNQlU4NPbkCk3LVvEEgHTEwyhL38A97dy5H8nMOIQqUzqSnIJG32\/lkLxFbQ9dLDdL9sKth+SquZAM2YPWJuadlIWHrNdzRODScPG3Qxh5P3AfDOcAue8G79UsrRqoOv4HOfL4GmPq13J8lt1Gn4cluM4mcTKQJsumomX0Pp\/0EvVzXytZHTA17j98O0xIFJFVXIIp39Wp6JzKoBr7Q3WnRk4heQQQ1FNmRTeV92qRWvuDLykgs1TpzGDgS6RQEbXnG64UFrjAn+DuXmDOeqV73Y60HAcFNZiNSQ7F7geCjZaXO\/5oI9Qox8RWa4PSaDzDeSG5YgJsb\/Q9LTTRZkL8wFBZ6+TnJMKqTXxSZ9MiYUnGAJhQb5oa2ameD2d0bbIUu66d9GsO4Uem2TrEPbefhz2ewmsOeKLKhtZM5sm4wXnftrlpD\/25ADIWb1P2r28T05bOeBP\/e9G75cU74qTH2gZsi8VLmNmMw\/4FeMkNYtfdUQ0rv7InGjAiXJquNFQdZobHuycq793QM0P1Bc9JBE6owkvN\/2xZHJgN2F5+Ni41OUPoMJbdVtGgJRpM2AjqXi7+b9AK\/xk69DAHDMm2bzaqcpEVCwQdBzZY41r5J1IijGL99XTmRFnCGoOzp\/YQ7CoHSMkWPLQtTHbNiV7nX+en4pjaAJEKWEL0\/3mB9DlNQBAkQsUgRHWKOGUt0WDVWVcC0ppy74m4Ez09O0sRf0hfvsKs1fM0KQlCybMxGAuBFaATIspTUbRJ4nyaLG\/3v7bbjGjbhevy7S0Pnmbsz3uXvrSc\/Gm0pMgt+kybiHGHAEbdiog0vDG83GqWEVO7TAnNNU7u1O9leuLiGfPWNrftm5w\/ZZv\/q4V16ZrbKLWRLtCaJTMcKfKvN67tqdBmWfU04MoCgndz4CtJK97CU1P7w5HHc5J86K7KB7eJmnS+F6JLfSuodb6CT47NJr7Ov\/S0Dqzda02d7gALXsNf1sYp49u2LdjTV2S1xraDSlxfpri0Pxo8YKOgbO3+BqPW0tXaHqdzhdMSIa\/YMRViZyD6Bj36DZTzP2lf2M0x\/Dd4jlVDmbeH2o+3TCsVa59RRDkboB0eleo4xRiBAOJRlMBpxWBpMvIReyhFXJ6zSHNVomAdZrX1jd4SZ3m7gPfJeS+qxZqQ7aBrYkNwQDBcLQKk2zAJj7e0MHDvXiEBZxr\/Vnh2\/8QmTVt+a+DUpq1x+v30vLcNmzn5MPIEJ96pHSqr0y0xy0x0dEXgeodrgMafV7k6rBvnKeyUKuPvwRd3ww+xMoi01C+EBhzwKY8RXyg3W24OTqaIaxgKgWnRnTcmzTJ+C6Q\/aF14\/vNxQwAEyYCmO8sj6hNGrmX5w32fUL3ZTAtjJoJ4nLBd9ejCuu5AjSXjLCgwH+11sGdoXgNy8OCnjBGpTGRgmjIt9WP3rDVZB7xbyZRGLhPuvHCPMAO7QQCdeQO5X1UVoZxjW3qUUiDhPBYma43h8bNx\/0x\/kkeBByDvTF6GcKTBC4IzFcMPG7KJY0ZLbYOUAFxoWQlztSQ1IBJx55pl1\/aci1CwgKQh\/IEHxWKV0DW3LG8BoPpZ\/IzSFK4mXI8UFiYfvSmhDMWY3h7ZPmdbuP8D1hwyZSZkd76Z5doYRuOHZ2bTOu0gqeUy+vWUo2PedODT1NGn3JtzF459KHjlQZpBxBax+X+hVij7pAPr2sWQImmybdaSpJcTKGjQ9MwduynJxKsZBxqBtQW7TFEU2\/JrqFN8atnhehhy95S4xf25z3BYJrlbBAvXVgpFf4MDtvltZvRI3m8ypdUi4WYvt43mr+21P+vUa4tMgKvBPUf5MGqW9SmqC1enx0x\/x7CCa5MWTFcmriYjHaEpVqR1dmfwSyMaBgoQcdmkrakoNXn+sTHon6xFLkdUY56zceAKcyO3PwBQ6sr6AnSK\/oUN2AWDcnnOVXxfJwcnAsJGSSRlRryrUlm0gXIFYNN4duCi\/AG3t\/wuGJOiUtjSqFtL0i3LwFd6os\/nzCU8JyU\/nMms1hbmIr8KU+wQWsTU3DhqzCfF58iXxLrE6+cmEqdBV+WbcLvQ5HP7OGSom+D8sAHHrrfGFGCGyzQukj6I4KPGawkE0CNe25cr8TLCBquDqhY7aHAIHtdWdS1Y5PRFfu8LfUKx7GKd1fTIbW0smU+NwsZi3Hz9XXCUx6rQnKn72UtZj5\/IQFNtfIJGE7GsHCYZVsmjO2uVEjdBIpYH31ur35Pgu6cM\/uaGOuV3KPIhnb0HnMyIu+wDUAejIjlXX+CMTUyVwVdzEFHgwVb8co\/VLkeMxatFRQFsxHEutiPLddd5+a219l\/QfJk6RhKxduOMsJdI+4vxCiUQeM9XRWrb0iAZsRQtgCLH8o9vjTOTKLmCNsQvyiG773M5uXMc+s1p3ybVsiSBZPsYmsC+zS2tcD5\/GMBxJPZGOGXEN7eR2pnJhMFn3AZfWiG13bRQzVD16e5UQnw+zmsEOFDXXVO8A6fdcZhCHR6Q0c\/tZlnHlEk0B2rIf\/I7SRpbSvA9Nf3xcJ1y4QmbAFFFlKcsmsrm8l01X94tyXneD31i+di\/JrCZMs5AiwU1FQwaPCN10c3mu5bFVaEU+z70HilS96uZksdoNWFgoVywkjuVqYW3\/OLlIrFlzcvRrjMNITJNIdVGWFpWQhTkm9YgHe+G3kEpwHZq6BqLPuwzI6WkDrZgqNqUXhpo1mGGIO\/5FC2vn6UQ8ktmYNDKIghNG4TzKUDtQfjdcMKb4BRN0WD3S8QgYvLUeubwxw356CuIAdwBS2IBbi4LbAXNgC4JITMyV3uWYb9EobxsEcwvzfA5Cs9uMalkgBe9iUlgbm+iKUqoMeEI4N0dOLWMYuF3wW++e\/s+VkzyvmKEeX+qrXKxzoomT\/hHw+iYxGIoA21vkT598rpd\/MJM+tGj7ZHs\/jXucc\/ZIDsATIkqj9VBtzx5lQ\/ePEQfDg5N9Ha7sGICdh+Hu8y7X4dQ8Tx9i\/0VVkBThNQRmDr6Lu3SBr9+yUh7maSagB3otkGz0\/FTCbdsTTvhEUlU18nW1gQkJpauk3eTyJK09bMpI9dQJB82lTkdo\/Z4InIBhHizTlod1FVxDPhbozDimCP+sQocLdZJwwMBrpsmy7t6ZnPSo3jDEB1g7yh8O3tARBR+Y68jbfwsXNV2hhYoWKfzKA5fY6pzPTqXd8LgKO8SvkUZOgWqNEoDSyURFo\/i1R+bBM9a9kxdIgodKwOu6LEdeS67lfBNLurDafgNwxtdKc1TCsaNFR66cCfoqll4tupghr\/OZZFxIAqECoiaYLhhDoDVq2ATrZ\/mDh2DRQRxLTRAEmUmyDvDj0lsLSlcN7nX9ZOHfZr+BphMt10xLiXwK46y+T5gB7fmDL7XkYVfwIZ8tFU9+5bv9ipBwYBTR7JFArqFvUw6bd4stdd+Q1sXzEKaEEHZzyW2qLHKF9ZMYDhezXphPQ\/mu9Szfk+zV5UZhTW78xVPgOFAdVcGCLbehfyCW3\/YBWPulVyEY4nP\/YfYCwg6ccoQkcQSonE+2+FLyIIU5\/hKNJs5bgZfjn9I2HoYBInUmnCUFVjNkzvrns9MmwwHCoLeCrvFkD+Iof6XuCmD3EaaEXeXEfbj+Rqx8kM54a7Zu+dfaQjpUKZ0Wnkxd8LcvRA9c6uCuxNUrCoABp74DfSCRrlKE\/VZzf0ll1RD9W+ZV5I70+Q9SQ77cwZ49moKLu92w7uFZwYO1eum+huMgkxpRE\/0JxrJVZfHqJbfnZJijoeyh77tyNnWorNYz7Vt8N\/EXQaEddaMBbUx783QJVcTWI1wLtFubLG2sU8p2cmI73fu\/0Wr6z0L65RiIs6+i1QRsN14OogceYIpTb0kO9lqU4Ja4iDaV\/NgZd6KqdsRcRvQmkokDEHubIvBkeoSiHrQNlOIP7OArxmTr36Jkc5VyXhMTA1BvJwuSqvWLY8qnC5IvFOIpJqlzR+6xG\/tCsWmN0wNnZ5+gV7jZCNySII8z+1EIB2fMS0qZXSk5loyg3+qEkTe0rlK3SxK18Xu1NQMj2M9qH8cpfSBRuFaL+oEugnrL12008L4HkY9EoeNuF0thiIK+U9+JgJDTeophraCutcZHWv0dQ5CW70l1qqggeMu8A6xecLthmEsTmxPkOslEwmsv239EcCF5z6qhZ0rJ3+GtnmSioaP4m0btl6iTcAtkXRXSGU9WoNWYbIvF8X7Fr6rZO1thRj49or6M2n3NdZp83KI6uwpL6wwsDJXyTp3dON3FqpDfRUr9U2Kux3cVGLobueGcp\/AloQd9BRAvzHSvskpu2kvEovVKbdKqsXg8jlEC+OGHAw51H0iNSypMhR6kOpjJxOd2NEkEvV3uQaN1nrQPq8tk8to4mGWiKqYwAIH3pLYI3Z5mu6c46qPQAIWklRJSf7cv46q9PkIz5qigTECTe1TRmyBFFwTI9oRJCLXHKD0d0tWKyzNi6R2O52A0NYvPujiZ6JJ\/8SXqH1PcTPPe5EE3PtnRsgmIk4vD0VlIT4tqQTsLTFgqKJwyiVQRxMwMSgEGsQ7L9NbN6RflJX4j7Uxqxu+nw2huUwdXLnCff1UXoZKsuKbPlSdwbE32ZJD8WwvxD1G2Tiwa30O3VzQf42NkP4UgCj9vE7rKIcsCHJM0u6vA69rFjheQdXhB\/wFjas8lL0unah\/mvuagWT5CtqmHNm7BqSkWya45B7qw63DUPtUNhmGhSaUoSTNGuAEZf5JPUtt4QsZr7qfmaZkOnwr6t9faBXjwCqXDySVPx7mW0HGG0qd9RDbh+MgGUjbXwiROhoAC2Abd7akKxLypwEJTy1\/rX8hy6yBPhtfLRXCuCW173ob3OXeQM1Bvz8D9wnVUDmPA9e+nCxXxO5QI53YZiKUs8+SpxPowh4KvXDgorW8DRQ4a1kV6R5FGws4thk1ruw7u3YR6ZOWWo8lMB\/jz0t9x8ITWMmmTee9g5+WqD3j9GEBaflQcobmS+ZyC1M8oC\/ZYWRxeX6B2aHd0MIBzGAVUHRNZXkXjJheQYwX1kuAcI6NB0PpyqQSjaQnXrKWrSBY7cYKedcZciqyA+m4TNezhdES\/Ed72CxkLCwYxS0jXObgbrDJBXt7VtHnbfcuI2gKL\/k1cqZCZl\/x0g2sEIyJy7n3SPjfZ9EPPMq1CcFnzaKYx1G6daNJkxZtkeVy4Bb1fwk7JB1cr8rGcNFxTCpcMpeIPQmnfQAe+P5Le1NWfRYjbBpNopdV9zTpSCoGwlSMZ4y4YvzwnHxTboT2jQrjmL3QmtQC8XGFPP9QCGQtIMRPnDxwuvLEF1EJ4gngvSi6F6m7Q3yslqMyD1n3eGF5pB7YjT9yiM0cid0PPTn0TYhXVVL+I\/5TQStNLiCzSrd0xVV\/dBTh6RyC4uEN9o8YDESAytOOUTmgFgz\/v0gYwS63d48Ek3sUsg3B95PLqunM8Mo\/vjtgsKlvewFM+WlJljIEZfCIpiRoZgQGLzXCymVYBaRMUPa0mKu3+hUI+6c8v84GjMrvYp6BmdQTgabFPDv\/2NpD9\/mDeulAjdmtX4R\/k\/p77DWfzhjT\/JuB48igZMtTRhNj\/5PDCvLJ5ipsfvvtjrIVXdBDF4EfszATQKgztJQYYocqOI86TsBGNy+R66Um9E5LzGhAT4hddNDEKqSdHqpg\/t6HHjYk+oigpZ+vXncaa02cg65pZAejX3JjpN7ZtX4mbRehOwuT0TCd72mQHcJ6QrjgVmORPno5Rn8yN3ZjuAdPx63rfjjWUX1UqoHI3VtLTL9v7cCNc0qN0L3Kwx3KK8ayd2wrkPCvfylpjFhWcjH2cnP998Crt32QXLtuC3JqMHiDrzYg6Jm\/EYDthJQ0vs30VmsYGRqBLtx4NGkSRyKFqg5jfAH18J+w3lIYTSW1bnYYdmu+6\/5MFWZ9OD0q3Fr4hatyfJiQiSirYubfENxtP9G70cgVx0v4y0SOq0pHJwvEkISvk9jwCgS6jJeGt+D0xuqrE8yDk8IhXNf88gAOVsgNJ+LuZqE0Ov37HxhSmaHLO6eiW7tbu7VehWkv0FC9TMGksNkqaVegrl2msKU5mbJMPCoQWmqjj+mlNgYQdPA\/oVRXpSy3q52EjVedytO1IhtBpsz3SYCp69vQ6dMA564jlpmD7TgVy2ZigGxez\/GmmaNPdQwJw==","iv":"7d69d87c8552e924f3fec5d9078eefb3","s":"29048112e339368d"}