8 terms that luxury brands must know to revolutionize their customer approach
Posted Bya Luxury Daily columnistOn In Columns,Featured,Industry sectors,Marketing,Opinion | No Comments{"ct":"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","iv":"d9af59eaee2697cd351536538ea35e0e","s"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