8 terms that luxury brands must know to revolutionize their customer approach
Posted Bya Luxury Daily columnistOn In Columns,Featured,Industry sectors,Marketing,Opinion | No Comments{"ct":"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","iv":"5d46a17729e2ca7908a0273bea8f7078","s":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