Automakers’ consumer satisfaction slips as quality, value scores decline
Posted BySarah JonesOn In Automotive,Featured,Industry sectors,News,Research | No Comments{"ct":"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","iv":"76dcb7d4a7648438b2ba4f017407b9e4","s":"892036e145738e4a"}