Book excerpt: Customer Sense: How the 5 Senses Influence Buying Behavior
Posted By a Luxury Daily columnist On In Columns,Featured,Opinion | No Comments{"ct":"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","iv":"2d4f37461883f21d357025fcd7cff712","s":"f24b78adcdc59cb5"}
