Brands must continue to adapt CX to maintain customer relationships: KPMG
Posted By Luxury Daily News Service On In Industry sectors,Marketing,News,Research | No Comments{"ct":"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","iv":"b08a3c0040daac8d5b52f963c63bd837","s":"b1b8310fcfc8b21b"}