Brands must continue to adapt CX to maintain customer relationships: KPMG
Posted By Luxury Daily News Service On In Industry sectors,Marketing,News,Research | No Comments{"ct":"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","iv":"6a73252d761c2bb67cfdb6c9f1f71f51","s":"9f1a56ac1bec6045"}