Brands must continue to adapt CX to maintain customer relationships: KPMG
Posted ByLuxury Daily News ServiceOn In Industry sectors,Marketing,News,Research | No Comments{"ct":"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","iv":"bdb79e8f98c7325469ad79c253b013db","s":"8e06bf15303a9f67"}