Customer service ecosystem crucial for brand engagement: Forrester
Posted ByKayla HutzlerOn In Featured,Marketing,Multichannel,News | No Comments{"ct":"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","iv":"e8ddaa56c117880bf516c3d36dc663d6","s":"da7a5225ae43a5a1"}
