Can luxury staff redesign customers’ digital experiences?
Posted By a Luxury Daily columnist On In Columns,Featured,Opinion | No Comments{"ct":"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","iv":"6689e67408a2c44a742424371edd7920","s":"95f1e8e62335ba4c"}
