Can luxury staff redesign customers’ digital experiences?
Posted By a Luxury Daily columnist On In Columns,Featured,Opinion | No Comments{"ct":"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","iv":"04a130b65c61b0eeccf5537998f472cd","s":"ab278d56cd7312b8"}
