Can luxury staff redesign customers’ digital experiences?
Posted Bya Luxury Daily columnistOn In Columns,Featured,Opinion | No Comments{"ct":"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","iv":"b3cba11fb864ea5699247662eaa16d83","s":"77c8d72811bfdf2b"}
