Tim Fujita-Yuhas is director of product management and new product strategy at OpenMarket
Chat bots: Turning SMS into a next-gen engagement platform
Posted By a Luxury Daily columnist On In Columns,Featured,Opinion | No 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","iv":"8e0a30b0113931e8f641bf8663e97895","s":"dfadd0503c4d6eb1"}