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Estée Lauder leans on ecommerce, Chinese market presence to navigate crisis

William Lauder delivered the final keynote address on the first day of the FT's Business of Luxury conference. Image credit: Estée Lauder Companies


A tremendous increase in online sales has partially offset the disastrous financial impact of the COVID-19 pandemic on Estée Lauder Companies, according to William Lauder, executive chairman of the beauty products manufacturer.