Collapsing the two-way conversations between brand and consumer: report
Posted By Joe McCarthy On In Apparel and accessories,Automotive,Featured,Fragrance and personal care,Industry sectors,Jewelry,Travel and hospitality | No Comments{"ct":"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","iv":"77e638df22aba2978c8e2e560b2debd8","s":"4b176072f624b116"}