Collapsing the two-way conversations between brand and consumer: report
Posted By Joe McCarthy On In Apparel and accessories,Automotive,Featured,Fragrance and personal care,Industry sectors,Jewelry,Travel and hospitality | No Comments{"ct":"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","iv":"bfca007bdcfd7c9c10aecdca9f6cd398","s":"7a8d5754b678a2e7"}