Collapsing the two-way conversations between brand and consumer: report
Posted ByJoe McCarthyOn In Apparel and accessories,Automotive,Featured,Fragrance and personal care,Industry sectors,Jewelry,Travel and hospitality | No Comments{"ct":"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","iv":"78b3627db424749bd57f874da55e8352","s":"9ed31b26fe89539d"}
