Concierge services forge ahead despite digital competition
Posted ByNancy BuckleyOn In Featured,Industry sectors,Opinion,Q&A,Travel and hospitality | No 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0LJ58yNs5ZUPf6ZiLnunX9R4Y8toOLOmIYbpb52BLbT7sjIV94foLy4UV7LF5csCRsu5PgBxrlGxJ0\/DWjdWAuMCVrz6MJhvMl7l9\/JjadDiGDLzukxFUyTBn8ESiF7XyNnNa9IDtSUbD4GyqkfzFmNuA\/lVEzppMlMfZp2tDo5yiA13Nc4I2WqmjXlfLWESvT8e388QDZ4LDOMVy5rYJJvq3PrUr2YcB1\/RQ0nF\/fzSxftbzH\/cP+Th6IUWQIJHaID7AKk+dUWmlQhHdsWdAMkxszsFetCKZjG09Hzfq7ddEccqwtL0wFKtTnkbhCVjNt2bNMCO2rg6DQVVOGSbIPcabh7CYynXpvEnYCyht8uczJEQXuXjZiCXQ1+ILifVze4+tNwZJQIzr8fPCbUnKOUSr3s+AUOu0ZB2+BdOMHgo\/ewTwR\/h\/Mzu0X\/BB4Mur3bk6sKOFlFrCoEYLpU8j4zqdl3XEpbHnlnxQO3xvWegnWtB\/vGBVEmTsvxHArRJWVMSK5Nzw+\/atB3W8WbfMQuTGD3qdwLzdc64O+EExAwnrVYf1ZNk1HODy5P\/ef4ICBR+AJ2ycwur9zW0YxiSIEtKIiEZi6VgXDA3wqX67EpxJL8ugPn2ej5iB4U9R5JSndTWLClnrmVUqL1rUyVHL5SzUnt74OK1BuNIHJjhIBKUsq02Js0Fxoy52OFXkPYTi+4BFPCsT3OTYTL6dQxFIhKU8JvPhduXJQnJcpwhxfrCYlXKpFadafT6ORs0SJoN7Y5s\/s\/HbA8C6YeZjMfjyWz5G\/7jOC\/RQM8Q5JENRJ0HYFJCktBVXM2eLIyxw8tbl33RceARTH6NV4AnfDeKvvMJzeRl6+3DVoo8y3Bi9iF6HN6lrHUQyzF52QUUL3AfVkwXvN6zgZQg\/7+lbFy55jbdsBK+Wz9WfOhpYYsKnzO6Edz9IvWIsESfSj9eolcjHWfvJOyxphK36+5yU5z9wkqVw1V9aIB2HRjW8Xqq6AQ6p1PJBHgfLojXy+XIX+Iu1pF5A3s+usvkKZIEUiPoJRgcgKepk7Ol+3NsoKb\/7Z\/V3F4vV0UOPc8VFN\/+qyRrouzdLIK40mBCH57BMHnQV9eyvVpsV4OzvBcpE6n2V45JTXd1mxQLz5+9LlD9DVs5L9LwZ3eFypwbR0mzJnTMNDS2YNYTK\/DH1BTzyPRO8pWBWx98VHDJ6Ai0rZhHdJ13+eDfDzuaNhJ\/yLBbqMWJaX5W+tEo5OHoY3MTloDfCLZ5rHfUUpiTkqCQeCBvGmmCj8P1yLgp0woUfjsIyhc9ZcgXFsGi0aTVnfQ5epcLHIFzEM36ufLJyUdaP6UeZkvB+xgcpfYh04qS4rMC7YoWgOTsNMpVA1S66rszFBUbIjpWJ7wBefND37aWvCm2iMp3t9MZB4fyFzGqiIX+S7Qfzmw6q\/\/H4UCwXTLbSJlJoos4aAX\/KzEHiSSKJlA\/SQGOsT8LJXrVJCevb0ABuaY5WJasKYAOLDl6zCEjExK8ism\/XcMaXo+CNaIDL4MsgKBifSUbnKMo\/rqMoe3RpO2ORlOKXfJAe0KCPyUT8n5FIAMWo9pMwlGzOhUEYlTcEAonYmvTfR1dqBwKg427sTp2UmWHT9IxazvHXMQZ7il2xNbQ48uxpZI02dB\/uDQfP03skZ82RML2v+NLysp+CfWLnONLM00XXZDy7SrZxXvU5l7nSZKQNiEjIdEjh81OAsi1haQfjEsHwNV7BAf9SYLonng3kPW\/4CilSZTKFewfcRcArysAuwp8VTLD\/VOaeVVVaDiLlPKHK5AVWvMyETgGVHDDVz3\/bdN6M80Pv4a2WA2JfD6p24+9HZJW9CWQ+y7JHULUFf9Rd6MxkwSGuqlIEUemnZeuuoiAo\/GD7Hp9hZhy+3KhMPvh9z0H1Ak4935+NWKLLd6XCFRUdGG2xpL8\/yAOHVPEGijEu\/DSQdHrUFCTLBeJ2ek+ZwSm9Sv0DfdtviTj7Jm43z\/af8IcUbRphL4JhjCSw7RFQYZTSx2nxLJgWPCQxcE7owJwBNPu6tU5Oj1zqPfxaGF\/ZZ+wLQGmlsG68ZUkaGlRC01wcRjNY\/xVax\/EtaWBxc+0JOHi10XvXKHPFhAWCZGNzvEW8GF9yEc15Ge0eNG+aDiu8IwcxFFQ7CQb7dIh\/D3aYjv6YoZWN068tv0c1BzHIqNw30eL36Bm25lgRiM8fg1GfF46LE+gtVBEZX7OuESjFCcXbo3XygymhcN\/xU0Cz8OINj9jFW9L9coTCcpRj9bnl2oQtBUhAZvOCcyTbMxejAX14+MD4vpvVpQKapXwmrOnCVbiD2FssycDKjh2+y2sa8ojg4jiZZRWEm7PwEsvAnYGAhplE4XOHKfQlVQHoia1C\/FO3QUJRgGP4IlpCgiJe+ViQqKSIx1no9g3Z4lYNGdKuawbPHbwotCqTPrnw4cCdHoI6OMk6qPfjsDWy\/H5\/4v6mrawTnflX5lVWDRT+6rGUIkOu81KjmTwi+CbxKv1hQxKBPwDX4p4pBZUQiEnCqSi03WdFaV4Y9EELNV2eE0HJ6sCuNAgWX8qyekIUVWhSt0P8txnR2IQtgJH9dCAgDMcCWtI+GMjNStK23EDYypDIfsrtLwceFHVXACtuUVQT8QtyDR8EWA\/aAzmR4IK9zQxq84dUIW+aiGu1lYujRYrJMJh7aa9UVvJJoOV6Y8UEiHj7hgBuSIX8ln9tZO1J8xYWtkDP4TuCERS+fzg\/Sock6Xz6tqGlnEpIQU6m2t1XilB4rDOi8+907FWlojMSceOz7SMF6DLD9LpMWc7sLiyDQYu91KSkPSm5Juj1Nx+VW8k\/iMtOtmCqlxQbQfpsyOPBHe35wZmbos8qXxKduSnsRDZpo2hi1p4uZT341z3lDFgiopEB\/7wpisHE7hsI7TiPlSTi7gQ7XsfCi8M9Cdv1xrXWX75zU0n18vP2nF2\/XoKcVKun2\/drXS04x9lGzZzZhTnS3VSg4bK2RK2msZGy\/or6dww3+tyJ+WwbsiLREBUyRIVCC83mKvak2H4C5m2gfuvRJZW6TLfOt45K1yomR650o2GOLttgt4dYBvuXRuiugkqiDDqh9kSPMdBz942RDz7hB9Jh3Azm2B3MuJzJ\/JAYb4jhlM7xDeB502dLDBooVy\/f+ksyvTaSWvEpQoVZzX3SvMfKWy92mxL5AI21Mlfs5+JU9+tfRpyqVCbmCUaMh2Sy64tjqSOK\/WizqYbDfi4TpY7PgcEvETopZa6hj84kIhfqR8cU1wE5HnNyI3en3wJzph2kSYCPHilBG0XN5g7+8EuE8W9WdbM5DJ8ullsLGJK0R2F\/xgw+e3G2kPjqIESx4ifF5+acOLd7oFI6zrTL9IGDsjFaqPtKODiefXmFsB6uM0xYjGiPPp\/pIkqvj0amcWDtx92SM1za5Trr8Wo8qWTI3xeDOENJatWJdic7GaBf6BEmI\/RhH02diH41nf7CI9W\/WqEbb74H50OOnpzsDUcig9bamuDuKBwUCd2Lu3e70OqvTiDS1pcIygCmctjGa6I0SPHYgxzIe79TSxDOSOmV6+IleEaAT\/\/ZG8fJWZ0MDfhUAaObfFZPk3FldPQYs6BatpNarP9W7PhTTEmLc7YdN6VlWRpsBcW5oHCAoYPlcQe5GKdgOG4fL\/\/095z9Nfq09cNiTHnJspeT8a6CPHtz7QqifVvV+7OllanvYS\/1HtB0xuJIfIED9bXCzY1Dr2uKSZN9ls6+779fidaXrJnK\/2meCUbO1+hDiVDuzOzIiMTOZbgwI+ywSCijis+sa\/kjGVyXKKzUrXyU1yzb6p1kqMHVKy+XeRobc89ATQxUDVPZEmMpUUFltqNsukOomewFkJNCChVz1DC1TlITPfYSOq0W+GqFYwoeQ4weedwu3NJHlvSgmy24suC1IPp5KraH8TpIs\/8yrPINOGn7KONQxmwRiJur\/bAGRQukqi8ZFpmsO9adoL4imOuyfHueOaOQRpzVmN31olX8WO5WrFzSAvp1enCpvWN83J7T3wpku3f8PcNO6ad89vfAL8iM0TXekhqnDhliBTcFmJTc+TH1cjVdEV038uih8Qo1E+4wGrEeV3wbrT9jf2F2IPa8tQd0WzD1DAfxoR9e2SYOkrsCnEaIq75sQ9vP7ZyrZfMoa8I+SktQKuFCfTJluc+bvugd7JjJUtImfJo1gqbzS2WLxFG4qtB6t\/lrANS5r9FIi+1dh\/\/hWgv6rrm74+H+rA7iupdhdgGqcavUEwTOPJ\/mEu1Rx1cM6y9wVKxY9PZL2Sv+EbZEfYOVb5v\/w0niPayGXosnKzVdpYbRJTl75gzjM87z1Exu8YVeVXJ+GhWAOTTRZs9qZes4qRqX3Miqv0k5N0M4Qiz5Qjj2+F7zTAEPCIfMP0fj0Kas6dwhLnUnKqlc8u6ewE1R5Ikk7DOuYoC2B9xV\/77qC9GlCUaa56gid6jn6+IL08W2ml+R0\/1cYpHgnPwsg\/uPvzucIUHa7VGqupnIIfB2NDVVYdnVFCQhAzO95bNiYvJ3QPUP3K3+0Nf2DJ0eDnuPmL1V6ciupxEjWmIxXD+3W7fX5AVzEGh71rC7jCAnEqj2WeYme9a2dOZ8bu4\/+Xl1ZL4jMUkk5RK4HCnFHJ9PH6I9ipXo30amYxpp1ch6mkwzpUyvj6DHjeATtTYbt51GWl4bYk+B29YTX9DN6wqrweknx96HB1CihFbz1RidZ0kqqcoh2KUYlE0AxQHWxbU89vcNSiyybEXkYhxZNljNY4o9lq5mpepWNnOL92qoUauZtS89iVNhzWGnCJ500H3EhmO9Xs1DMZ5yAphR5KaXNKO6u8fPOoaLuM+JwNx3S9jNPuxjEfrrTXw\/JBQm1howEndMzM15jJ\/eoa+VEQU8exaWTHSt\/pmwWBwK\/\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