Consistency and multi-touchpoint experience design
Posted Bya Luxury Daily columnistOn In Columns,Featured,Opinion | No 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qanV2iNIqdX3vUyAK6Zr6rT4h6nYThGEtH0\/UuIawxnXOd9CXXsyfZA+Pmqlsh8eAq064KjuRltmqcIY581ot7JVO07xfbc08mBzaV4MdY2B5+IawY8ByhwG1Y4ft+GjKW7TR7UTisitroo4KUVmxxhw6ltNSsbmDk5WSgWpGea7pilr\/fa7aZ259VozvcU9IJsuCLahrwm2I3LKL3FxRqDV6WrTm9yG8+w+5+W6EACxrWiRCCFKETkS7WjEF4m2v8plk58iTXa9JTdH2HJE7G4W8lKim4eRkkVHV+qMkM7sggf5hMuc5w3hivgb5D7+Im\/Pk8FL6PWXPpTio\/0P4\/BDdO+x0cVs4qr8Ce1hyEQ7zdPaeCykf1IvSZ10DEtK5YfYn4V9pLZsKQwzx\/GFkfVZosIrcE6tUI0FZ+7RN2320n77Stm3eMMhPJ3eGi5++GxNnnFQcI2gXfVKm+0IpD5fakJrgMx0im1zgwhuFatZnl\/88xq1iThob3nW\/Wra7Oj7wJtQdpz0KF7CLmhWAGLNoA42h8u1Twb3jj0vkpbj\/vz5gLDcb3Z5JpstsHVU2yMt8Gq9sNjI\/WR96RBcLWCi9gDTC2pQYGHhMO8FE8YuKLU7M6njaCeJ9+H8XbMqIcz2ZDBhX+w2PZJGdV8f6vW8sm+Z\/ICLaf2zyplE2Xn0rwgRAqq8l4H95RboMO9aFigu0p55hVoIn117UEdM9rDSujL+XLz4oSDH\/9CMFM5LpYiyKX+ri817jFZsQl6fjtI0duQoiY05Vu\/YUyOM+u7wA4zAQmoz9PZmS7bgCfdP6yCdzEIg+xowh3fdhJ\/yjmxUyXDg6KCpQJ8pbHClt\/DiRCYBCAYOC1RRtsBpNQuTmtznQ6WozpmF3ogj3XrxXX3YbJOKshLZ\/Z3wieKghp+0llRtdoo0jv26fpVMkz7tIJ8PXVM3jrWFVq0NzYyhmJPKeH6dgNFuHPZH807KYQ8\/QrcGxwBZe\/hKHakPqTUJFyzdOZKjXrgrGzDd1Rthu3lTm7yVf1PR5T95G\/RZzltOsp+KnbBon9wQEfhkMw+ijLeI3yYv7lT+0i7YOscWUOyoD6l37Smi7L+JDIahd99zRHc5nn+3KEA9CpAOLgXpu8MuDBIJZg9g9w7FEcqga2Gq6wFgqeTPsRy8U+sF02Btr8H3BzLnfWN63XwNP7aJ\/t52er\/rr2m9nSy2Yyd0\/B5w21wtdJDT3gR9xQ46I+L64mnqGPOY6VPe0YOWYCrKj3GdHHT76AwUwwrQ3DoaE4D7wg08MPQMvxbRV4KsPMQjb3YPkIroHFUwpjR21kgaMno+lwIJ\/+SHwI2NoUm7hgvSOZwmtnzXny015dmRW87QuyCzzeBvd3Gai9TTMKqq0DpP9ct+vY48BoygYqrblZ8K9MkfDrTyUhCt1+6soRUPjhEOwndZrJlD\/hIRPHfJjCGtaRYv7aiHxVFaO\/qazYoAWU3Vyksj1k9L3bTHD3VwcpBTPSX7\/vhhQ8NEi+89t1Kqt72wgOQGMSPPLuBLLvjgVlTJQal6ABQusmOQ6FPsGI9Xp05ZIdgeD3iUGEAzb4s1oH5Lgn129X0hsqQXjt6Xe4bdv8\/1tUcsERFjFBu5ZSW\/6rV3PAC3SNZZ9aCkVFWG+WIbnyIx7K\/6qMi0zy7YVKCsObVuA2+TItkx6MZDITxCSjuvkwMlc3hKRl9o83epworNP9UzfVzYgww87lubQXVuDaRvznCSopVF96qFns50B0gqh4pNibzwVjVds5KYPm2VLOhIWV8WMxBE5krt30eAsRdezcY2FHr+Ik2+x9G97tXQdc7IGizLk2Sq9+42GLInz4SFbo+cW4yK7IWrPPMtjApxSdghAyjrivKW+IvnyKL+Hv2urnIKfugnd0dcwZmAG3nANmQVKWdUl12HiQpK0XHMeWUBC0n6rk1WhzPpq8dAFL8VbBCNfGAthJZcrHnFaLSaMONp3TgndXhZSCrnPfo5N\/8XXX38+2WHHOSklC5\/iEXYS0fPGQlnEyaOsO0z\/PSr5Cw93jocTEQACXNFcWFEpJr\/M7sfVXW92lo7Nomt4IvXSpxG2Ip\/MmZeZnfzOUtqBryzlm8pdtA\/1m5jYHOBszGZRGHrwEhJYXj624t2XgzeWuAa7wAxp9NgaU9cF+6jamoAlcve1ihsbsqPQsAJqS0DvGD6TQXm2qRByUFIpeh9zaAG45Albu2NEI6ZtYBGEB2hVqA6gRZrdAA+IBzFywbDTA+TFfhVVwxamllzS9cEwkziPSL7BWoNlcmdWtJkKo7rAaXEQZKWT6EBB2DOQfcauNvLF2MMfVsdpWR3YwTjMIiAj6XX7DEmHHYRECH\/mCfogiWDkGEYqhb+GiTrqabDIej\/Iv+ybCUldTZE1URoiKU9NtyYhrn0+QdNpoZMjZ1qB6l5fnTTQORPhJvHLvgxvSHslG7fVsNtw6D2dmsAfraLPpvIl0DK1EgJXy+e1IOktt8IRJ\/+k2+60Vmvzk95mQVHivAU4TNx\/hNLn7oaQsiqcE3zlzuixFyT5GX5+kNxKhXSNcwKJArTgu+3JHieyr468T6aB4w8ofLlma30blFLn8RDUFyCxXmNv6e+JNR1MJs4fNZ5vL3wAm8F81Wn+Wjo5V5FkgFwy3EYNcDhtYyhU9b6w+GeIz4ZrjIFsNrACYEksy0O68xEAb7XlusUX+lCnfICM6Rta6YNbXc+BazOuP8VTM\/K7z1SIRTLIwqtr6Toy8wlWTPJ28SovoPigotm4\/kRSOU2dhoNYRS8g62aYio\/Au\/kAeyiMgB9DDFHNSvVN93Yx+sTJFYloM6xtpuKLBaJsL2y+PbH4ayM\/qZd9ogkUzieiKveQTUGhflayDSgdgDZ\/EbghyA6t9exKojwMO06sHc0sOSle0mEFzAwCOGDFe1PF41KgjWgHtgBrUVvkBNyZLnBk\/5iRo9S1zwd\/sUTgR6pQ2+0RYKiytimMbjtmIbEUurWC8FHYMhr1zz+IEdICqVB5qflNr5GpIt+Aflqd2RAw0RuH2p+oXVJVjlWwkxYpcdd+uWaWz6RpJmc4lw0v0+o036yg2nr5EtzNvdUiXOVtIBbdg79jOD4wiYaEQco\/jBustha\/uf1L2sr6bBb8QPNS+4Ei9ssjhDW1nW19avxh4oUcVgF1w9nOmIqNCFf7OYYC1VAeS18hghThRuXAhzw0PTFUlNZY6MXNCDeTuNoZpHFyt+0gQyXdOl225RcdG3IKyu825sVrJzVI\/nA9qel5E79BMAGvEgJo1qlF9VhPktN6nlOg\/SVGd6Cm65Ryzhe5nfRBPnW1alxmGM3SLHNocogaePq3dwQ5all6Tq+HKDVMXL3a3BnTTZNaAW5VmtpMpHENGjEPe5jbzPjlHf2k2gi2oL4jeZUm9gqsdNlCBWKMtGiap7Sln28vAysm3+bFYnwvuOCI8bft16j\/NHPId7+hxCP5T4KkFAKEWGJRbmVEz8ZQ1tRIpT6+aicw4RA4u7O5qFddoAe86yClKwlqc5\/ukwJskPHIr0BE9uwKIx72VERGCQGkNEEY9w5\/BeBXFuLYYest0rzEk67CkgLL8Ms\/ZXCE9qtQv6VW+dQ+vzuhwDlx6sLMSng7wNSOUWbKZiNyWuk2GzsokrIBJH8AKnkadH1O7USl8htfVY31nif7WRMpOLwb6SjTpTyrxbz2PZ7CaU5d8x0nBhTRsNQSyR2SlpV0zHc0fwoy4ZkKdv5+2US0urwAwZGFn615jHmgSg95ku12m8SfwDBwevWiBv7NqvKQg6k3+bGfjHFZAmzt+e4nZE30RAulswRm6MyVYsvXlo2bNc209ku9pvETO\/f0LUvtL9TebsjP3oOSNLBizjmNdZSACsJezbHpQfZURjMUmGdnNOe1lDYsPaFYhF35gyjlAuDbZctjkr787Jkz0xvSHjSb+TedwtLkxbBsLj8JsOcCJ7Z7wYumE5o1Ao\/DqC902Agr\/+3uYexGbp9g5e0nftMqsWbI2gisFEtTVE64x\/MIz6KX\/Dsm0ogBqXDxVgxvwXFxX0f8Ijyw2akeeA4PTxszHHnR2Q0BL4DAPVIr366utXXbJYC\/BSQh5ldjbFddLMW0tC7xrohR\/XlY+snYzZ0qPJixkAqMTKynUOtm0X1Zh6kNGbsobJv4zuwdqdnAZjJ34Swoiu2Rs7pzv8ggipRGFxypXkb858bvh8tIUdUlc2JBYjJ6Gl\/kbL1qn6zLky1VLHbdlLoSwJc\/wv9DivVhPOZrCRMJ\/oH1Z0roQBhhWeU3YVwrWRP4LG8I5m39vK1yNCL8ks7x8UZoer9knrChjTGq5nHdXU6ZFs1LtDccUysJLCiIF7XM3SX1Hy37hrz\/ACrz\/d3BWUhP7KLQFICF8NTNKYVb7FevzBZuYGetjoO7mUxBosp9ZQWrFxn8lmLOfCYQvtO9v7rG+1SHP9kzYHx4QkqQLlKRxotEksHR+5uobyYkE2GcFbU9z777F7cxe+nQqEqJURjGT9oeiZG32Lebc9tnRcoZIhV3QByOaeVHOlAnyGYi+JlgukSVXJT+MU8LZnTt65csaXGTPXcaQZX2z0lzR5pslHf8XZpYi8wN3MNBoEkhVbDcoakS1ngAPUE6Bnh22kPvm+e7hqnBeKwJ8LjFJYNoQzR60BdwApOrsy82LHmUuT8aVm4uZQr1Pp9vuCAOEc9z60y2QqrQGfXFN5UdAmk0fl8RyuX9WrVTC4b73hRcE3\/ml98B5Nu7lIkK8\/V9Y0HLbA+4RaLrj5pVpg9NNst82mhEGtkkaza6aoVUGfdLziG9oa+Aoz+6z+kSJ0CeVay5kBt0Aozw1blrpnDEXKQxegs8+Aq64DTwuzwsN5IfDSD7g+w3GdMpdZaLjPjED95Whh2dITouARLZrQt9JJw2TJVhsNzy5BHFBTFWg1OLIiGsbXBXxVM5cNlqy8fQGSBqs4FIfSwmlPKP7wuEKhnlwwWINuzu3MUsL0sVGPaWynm9vTkAYnEmt6cBMVqTAiw\/TI2l2Bgll1EG2LbhYsw9nnW8=","iv":"d64a0ad8ac3810a9c6c97742ef722dbb","s":"3e11b370fad94aca"}