Consistency and multi-touchpoint experience design
Posted Bya Luxury Daily columnistOn In Columns,Featured,Opinion | No 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WANAMGEsmTgWYTmwC+Twy899Uksr7Xul50Oi8s2J\/auOrzKN3MEzzWcvEOYHvgaAWWG8dpyYooLfIHRlmcOzE081F4fnyJSqrDwCijvX3WKrpOHq95rZVWEbsbSLjqss0I\/wheY4w8b0N61hXplTNTxRbEmRYS7LjaYoow3zlmtQkugR8Tiae97MWE5tTNdCVdkkTMVxwONvVSD9DjVmvxM0tj3SjfNVClp\/2+G6zG0P7WAT1THL9FecLkuB4bXW2UbRCaqH\/FjGIEmRhuxM5cDn5d1txfeaPFYrbJ7nrsG8D2p24S3a2\/JcxPur5aDx4muwHOu+NoOuVJTQx2890tMV69YoAbceh88wT4g1AODJvEavOXG60W1ZJn37rCDCtgXW3u9\/zBoHYmTkmqI3J7pRjQWFsnFDXcBL0XKWzMXwWcBNb31cgkQ5L3ESzBZXTTCzUvfU6kbCIgKHciJIpVegA9TqM6Wm616gWz7HRJg5cecTFWJjQpruw+eiBzhXIOSHDqmmAuWGSBOsR6mG1YnUZx0I1wOQEH27vQoR60kbRMDx+XeMk3kV2jtWBQc72vopjO5e39Q7IX6GiQiv\/0IvsoHdPD6tF4euUjI4Ldq\/gZLrKxRxP32837n22xNGXP4Vt6ByJmbHrMIWdJGb\/dgMDtvtjrz25yLbmUDhLZk1ahzlpJIzAvPX9t6mHeGb4YIf2qN1gMBidcJJc2IMOCAfQ9Ao0Nbm95Ll0HiRrkOl\/4Q0+w578sln7se\/o8gG8F+39m\/gjK5q80rNvs52mvL8cknViWQKssM+AJGSFAXQhRbUHvtFC\/2zAtjIJOzxib1YYhKFhL590LZAjhAP8N9adqRN45YMt8EGfduwyDnx1r4JdVxQ0UK\/zy\/jaFsMzzXbOvt7aHqWmD6HUWkx\/X03bnA2CXBOzdVtGIOWCE9zAOl3XO66O7VNOtAkGcPEzvqDT9g3ieaU7GKb6u8O5gulL5Xebif74qrN46VkajIs+Q6BhCWyTaTvxfTAkfQP1QG9ZTxRGylI0unTwraJrFe7jr37Nayd+8HdR0ukICmdKcrPX41A8uU1\/cOTHbJwjxuG260s68Sk9W8wGUnx\/CiYUxAujHwjdg3OlxsCXY7YOJMlwPqNyTBtyf0yWqWCa8ZkVRvVQCoNf8dcrMJDpta8pANkYEpr6\/b7f85MXOzYPJbx6\/jQCElww5MkIwaWPuWc95wMildQ3V6aV58VnXjbjYC4+QEA44mOgbQM1pcdZvQUarhsLmDD2NH04rA9xIToa+93CyPi43JfUdOOQf3h\/vA1qMyFX8rbXlU4BGD0aPl9k\/OLsg0cuNZ0agakZ05KuoqvvrTFtvBx\/IbF9Ks3N1hZeblR6NQFCVPq31y5vtd\/r7Rl9MI4CijECSSBnYitnazYwIBQ4vpdt3qB2R8HSAdEY5GROM3uPL3M+Ibu\/y0MojNuMlpJ+nJ5UDIjutJep+ifpw2+ZSNlfklf2rL+ppzNYwfRFt8DL9IBobK79yarfDWOUYfd3yLjPV+iakr\/MFgoNakomSnkm0wRrNje\/uMjCKFPh6SQtudnxwhzhLXenx+bg7\/4thhJNbsdq515eBGRluJg1n5+4UVs++4TmfwqvV\/W0m5nDNo1RE8LSesJvNm4zCY7L6J7kxHo86o0GAicIdGLX9Pq4hP8V4I82CocCDeLj4GygMInlm+i+yddgA7XH29WKRqx2Qy6oqIrEd4NZSdlDppZaXKeiW4jAGnSbYsfpADveNvgXfFlvAmRJ3BO8lKg0CwjbMTzDjB\/qNYMKK6V25UQgSTOthYBJSL3IgGDDQI2spec3GJJsGdt5wGdUzHvg1\/WCwb67NAFBElNUP1+JGhSKjQDLqEh\/whgg9MX9GouLup4eZU\/QNXc+jlxTC5Ju1NYxFWIPoIkLf0S1fwsQB8sMhytVVBlWyCoIq\/M62GA+iYt2UqP7dCl54oC4VrIMewLrpP\/NvSv6amD9jx83kQylMzk5Bu6i6b9JZ\/gO6utRXAtE8Fh2a9KIhmUL08rt5m1zqTa3stqAy7VXBK5rOWDOWC2m1ecrlMVhbr+KRSwyYqdVn30xrhgnw+kaJU09uUQFnaZw0f5LKWJkO1DVU0OUW\/IYKQIIgkrqDkOUdErppEJz3SVhwmTXYZNjpoY2BdSn9ywS+a5fSWvnN+Xmr+jSgpqhaDnWTTICRp3lU\/zdBtnEk\/RnvPNgMtU6wWSBc7XxGsl0\/Ub5ET\/LcRRlLQRftxGM+X2ANA8PsV7D3tfZ8BmxWhNXliZmN7dGuY657v2M67bC10x46JI3eC2xqhNgOlaquX3eb+P115POdqlIXCrHoLlG3coIXE59ppCakigsKm9ET4EmgsSnzdHcpjCCuoriAG5DL25UZIlVPtXx2OuxqQQEcmKXb5eSTeVuQsNAT7DRm7Bo5wKkCN2UOUkqWjrQxSMYlDvgTymaCSr4DvB3zqP3NCrkegEgVzwt84q2pKEXGj0LvOvki7BWdXCOv32VHe8bpEhLY2uCOhh4KWfZOwJ1JFijoIPKiLtceQOOJOy42FE8YEwB7aJModJvxPD5Hnhfv6m9U\/EcxE2+jjcbd73g\/teRY9FUHrgJ5NV5dZk9Ks4OMvsL9p2ATBgoB9dQXkrZaojsn2zQLRdaqg3BQk2IqwFbfPgifpSvKCpKBDd3ObCBGHt6L+Fx1HCxorOZMKPkOF+\/KR8frjFoTT74SCLIIiUzvLt74MA+22ykp627RhUxkTpGdAF+X96k4qXk743kB3phU0Q9PxPlwM448G0NkzVGGMCxD3SQaFiOAbI+hF3peYEx1i\/yz8MsRFf52yFJg23c4sAeYC6\/7Jau1T4\/kiAzal6xMshnYGDmNAJmqy4cZEz16\/68boMXks81CMY7Lv+xGsYPm00KA8unU6YUB24TS2KtVrwCSKlDLVbHOfbR5ZI1ZhigduyUoaVoyuNKRFzAke43A2JvOiuhXaagYUUjLNZspJJGsNH1s+SlLKSuhAYrfQIcWmRl0SD\/ACe5rwYqYy\/UQIkM+96os1g\/vWtB4w\/FFl6\/zTdzkf+b4Vs1n\/A0RbwULAFqsWml\/7udTqmTZHB1z3dZlf9UCteAzTOe4WIj38sFJIKP5adcNONuPXQQ5KcPiGCricVj8bvBH2PW2WYiU518zMApnkLAOhIflLW+Cx1R6SvEgLaDLrCOgVrLnJRFkRrzCgnH5bAZiWQhJEWK+RnlpuXbVrpMlTzHlNAZk4xuSpH5MPvQ1QN64Noj6TX3hYbmkzbXNYXhKycDb+IUTtAOsBYvRjhfrtAOweWcGgnPAjAl8SzWJNShNuoT2xMTVSekd\/iJM4xqzRfCdmp+tv6dajx4f+uAXkqNGFGML+V5rZ5WjoMYL3qNxBko0Sj0AR94N0h2Tm9NPeVxyy6Irt0SlTqmECnqg7SY9X0UUbt0zXrjLV5+0F4y3vGFF7OmzQPO3FYpJxToJto2aMQoKw4FldR288yScafvbIRL\/+sfGK8r6VwMvUkTVa2zcgBRgvRXJlMlGOYjNsMeIcpt\/3f8vkEcNJBeuTgHLwhpOUA+lHsGqQIv9jRNwnssqEKs\/gLJSvK1qI4PTqXaECyDdn5V4V91So2S29kuHk5hLlqZgx+ZoP7gKK5DZ\/avsyrMSzABzS06hrNMHkFWIAevsLegqDUOkIpfMnLbI734bb0KS7e\/AV3ygukTxM+B11VP8ARx16RQxDflcsBEvErwV8HDHG2baQBCETAFoAbsVqN7R5EeyqMKSFLv9B1pJ6DLduRY\/J4TLlxKNukTBro3tJhI0CqM8rlFWaDvuFObmY7UIU0MID8TByE9WMcna2QULjr9E8CH\/BYIYbpM5Alsez\/qPkoMUTtnZsM1KzgL5O5GR2GPA82FcVe3sbBH0CZkyHJhPihTAQx5USy9V+u0zYec6+QEaxTEa8\/s7BSRya5sbE6JVEifG\/mMNX7Gdw97QB8eQQ6I0x\/v7ifVRlTn6BQcIRRwAChFsmStBBSNG06xSHpwMfpFbBF5qe6qrqRxqqwun+ipa+5\/Y376N\/WLE11EGB17ykQGrriJ2ILDNXx\/+8BZxfVe3Kx5W0ir2+X7lLA87QzM4\/OpEEJvmJOTxbeNbzP91t6rCsb01sHxp6YF2S7vq3g2g9G06QqgjAd4J4s2OEOJUdwrQ4RbxQthbG72xfsmrFfm21h9IYb1g9TsXDzn48Qfsr7Ccm\/kAETrJB\/zwzubp4g3jx4fObfdM9GVRTERoCe8zm7xGaLxlJy1KQ+yIYot+PDxOfO9F18DiRx82Nx+TKmnCieu4M7hiTG6AbdaClkInl13UiWca2eF+aOWyJ69zzGVGlh66XvcsUbeIfdzSif3V\/a6s23YMTDktFDAPvJv0Y55ZbvwUT\/+pNwAkZM7F7jivEOW9ZDNDxjB\/kPSBnCZ5SDiKUBnpH03ea1GziUDT6UFjkdCPQvMX7Ey+MoLOniXckz9D8\/W4KycFyNe4Gcx2lpsh97cqd7eq7ZAR3b3FJAG2ElPIK7fbi93ktcGQeH\/ujhq479TCte6OxFuY1fhDbK+pWXdHFhsxnYR7ZJ9S7igAsQtiDeK45DZzy4+KullRHcj+IKLZ9qmxRylb45\/7Lspp\/bkFTyLr1ESgLCIuAJJsLuaNbI+md1ZE6+UX+GkCWyNV+6z\/ojdL+cLQaFuMygM39d9ta4\/Ffg70adf\/5hNCXE6FBMbzQXKGUVpom5GzFdyvHVw74zQ27AcxKdi3s3xGCHHzVkHa0eK4we9jbzzUBrNewM+5qfuoVWswPym8qldOzFBPC3g4xrkuqE9NbLNwE\/N534cEwDFu0ybJIj+Wi24ASdAvYdyIrfoiUCp+HV4i+NxAhAPaTVjw17ZvTlQq64AhLgsKzxZRuAXlPh5AfNwlN+frG1VsEHdLSfx6y4\/2WninHiE1I\/bWg2MgttjnJa0PaF5gE7wW2bPpSaU65WPkFsHVVGbZwG6OImMCcHnJQ6RjLnT8cJOTGETNjpPRRhATn42rA9iRdoITr6ri6Jnmo=","iv":"149e55385ee830216f8d2bd15164aff4","s":"db3b3da1454f354c"}
