Convenience is competitive advantage as differentiation depends on service: Deloitte
Posted By Sarah Jones On In Featured,Industry sectors,News,Research,Retail | No 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","iv":"4bf15ddaef4bb9a020e706144e8f8425","s":"1f582a49dced00cd"}