Convenience is competitive advantage as differentiation depends on service: Deloitte
Posted BySarah JonesOn In Featured,Industry sectors,News,Research,Retail | No 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","iv":"5263e31f1826312b1b4a882518389d7b","s":"7ad619e4f9dec678"}
