Convenience is competitive advantage as differentiation depends on service: Deloitte
Posted BySarah JonesOn In Featured,Industry sectors,News,Research,Retail | No 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","iv":"009b999c524f6b270bd8331156a8d658","s":"68ecd471cbfc1264"}
