Convenience is competitive advantage as differentiation depends on service: Deloitte
Posted BySarah JonesOn In Featured,Industry sectors,News,Research,Retail | No 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","iv":"a29c6f927b24922c37cb1fb04033fc72","s":"bf3bdf3049e5f37e"}
