Convenience is competitive advantage as differentiation depends on service: Deloitte
Posted BySarah JonesOn In Featured,Industry sectors,News,Research,Retail | No 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","iv":"eb1c2ea000be913fc130528ee6141514","s":"ce808d8e13ab1261"}
