Convenience is competitive advantage as differentiation depends on service: Deloitte
Posted BySarah JonesOn In Featured,Industry sectors,News,Research,Retail | No 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","iv":"b7a7a723dee39bfbff87b9761795d9c9","s":"3476ebc8ee63f433"}
