Convenience is competitive advantage as differentiation depends on service: Deloitte
Posted By Sarah Jones On In Featured,Industry sectors,News,Research,Retail | No 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","iv":"52f363b404949c394248ae3182205744","s":"cfabe7fb89d1bb15"}