Convenience is competitive advantage as differentiation depends on service: Deloitte
Posted By Sarah Jones On In Featured,Industry sectors,News,Research,Retail | No 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","iv":"39d103ab44130df3ca22a78d70de64f4","s":"6b35cf54851b30b5"}