Convenience is competitive advantage as differentiation depends on service: Deloitte
Posted BySarah JonesOn In Featured,Industry sectors,News,Research,Retail | No 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","iv":"86db8857b7312b3bfac5be72297be08f","s":"7445ed9e6a9a0aac"}
