Convenience is competitive advantage as differentiation depends on service: Deloitte
Posted BySarah JonesOn In Featured,Industry sectors,News,Research,Retail | No 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","iv":"8387fece90e97b159191794732b776c4","s":"c1c956138a8964ea"}
