Convenience is competitive advantage as differentiation depends on service: Deloitte
Posted BySarah JonesOn In Featured,Industry sectors,News,Research,Retail | No 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","iv":"0ec3bc6dabd5fad3cca46836de908613","s":"c40f529c6f2d7f7c"}
