Convenience is competitive advantage as differentiation depends on service: Deloitte
Posted BySarah JonesOn In Featured,Industry sectors,News,Research,Retail | No 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","iv":"81f2ec9e18499052b2bfdd9d67091692","s":"633ff783c759503c"}
