Cross-channel clients spend 60pc more than in-store-only peers: report
Posted ByJoe McCarthyOn In Featured,Industry sectors,News,Research,Retail | No Comments{"ct":"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","iv":"3eb1e7131ff78c38f80f23e086de733d","s":"c086437135e4912b"}