Cross-channel clients spend 60pc more than in-store-only peers: report
Posted ByJoe McCarthyOn In Featured,Industry sectors,News,Research,Retail | No Comments{"ct":"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","iv":"c7673d4f4ce895b5473781e3200cf9ec","s":"2dc9b2d48241c7df"}