Cross-channel clients spend 60pc more than in-store-only peers: report
Posted ByJoe McCarthyOn In Featured,Industry sectors,News,Research,Retail | No Comments{"ct":"R3kwC3bjz0jl6ExRS8JZgoiCErEhLt+Maq69QkMXdqSGHQEea+RCIytTtF5NCcjsGkSq5wyhCfDk\/v5cd5iI2tAFj5dIODTHtgCXlynf7o5wko+Pm2pd9D4kbjEZEoGS45YjRpfTVBvLu\/S3GJAhxkAkPGTjQaCQHDFV0Dx9X5+36RzJAL99hWdSY7rplalkae7hEL6hgqvWssl4tnwgTyN0vbW8mjVMLSQa0tjHqtC9r0CUX0MS6SjdhdpG6tbal3giLu2ww7orwINKStqVbuNbswzreoiYG4sE\/L1OJY58MebiFdpSetuMPXnMLINQnRqYaPBavfFV325QwqtqHGCyhBIxZ6dTUHN\/yS\/3QRU5OcpjIbVXeC0SXh+WeyW37O84faPm7n16YzY3aDXZBaH1fV6ZIBgfQ+Jav0hN5BGAYyk9ptWBlO7EBhmgCltRTdMKG+D1armKohJjp+aWkZKZRqjo1u\/uSpq7Knq+A8cjYQocWQCCBlrx1o2Galmsu\/t\/aPCyODes6OSAPkhGB97pqhbeiumDY4YjAlWBKxRXjO7ML2L5OiFdspsOxPTeXEZ3GLrSRb2JUEwJTmS7hVyz3qu6kMDjHfjHp769C9wpZF9RZHS9SGJlB5Uixuu194bten0f\/MZiSCbrGjlEn\/VeBdBjy+upG942HnzabNtYMtssHh6HPwelwSGcO+nJZh4ZDxPUxdQ3OUUDjaWk\/Z3WeXuOApGE0ESRAIhZ3zHyYA5vuzSPzIQ+b1IupbPCj6I4szIALW+j\/hmreqPs9T7ubHcAXSBaZ5R93MXTdYzk1TzWNJGLVfB4ZihnQQkRty\/zDjj9Ee5GZniKAIuotO\/3IsDcusljWF2Ic4BmS5aFQeyv2IT+tVX5ORzkWvDHU+IP7nlmCSD7VSZR4opCMm+I7IwzwO1sy9xNixDGpxFpKbp8b0FYLGIlqYpkyDrHK8I9K\/TKgn5p1T1lPw36zHQaC\/QM5Tie\/QozF4WoD26B2bDCVnhpOJzeCt7CX+SrOtZWmfJaO7aZHN0g5yCZXHp+WYgtjhK8tRlrBqK5MJAuBbRgWektsCRtUsadDY1pW2sPD6HJLsBZWJ+j\/q\/sBDNUOA0OOxCmIN3X72f+uvujG10b+AQLcbDUBNEDMJiSRMl2y0YHALbAZP9IExVnlYGSB0BohcNQ\/HUDrDVZm4PFDaQ5wbHR9lfTVyOxGpHIBBRc5VVoN9d2FiuJtGxrEFNcAk4phUZwNj6WGX\/Jty88dxmTXDOuexJbwfaArTf+XQXJaSpuC0zZF5A7adWnA7Lz7r4QBPRWNz36De5CBdtlXhoxQjMKHWF\/qYu217fYEZdZtePiwmCgBK7Lzh2peDv0YeGttvcg9j8O\/ea9txXsAcWV0gwU0hDtGbAv+71W2bzgsW4oqiq1FnWBmcpd0J0PUrmt7qdQatQkZ05EJ2753KGfSB2AaUEy35GBcfPbbUknCVr71GXrA5jz6zt895JSEoGhBBN4Z16HWSI4eRKpE6zKH8NjmR+NhEHJzTajTVijLH\/tuni51vf7MwJNoGPhYcIVSwA7hCbLicewtgxSE8H0U5z2\/k6q3PeIrPnK1PpzzjaIy7C80yaGElOcaLnhdwsN4rblP+t9l8TZXnA3hPytCdJEh186VAMrMvcrXjd98eRTGyiF\/eDLwAOEEJ0rb6fPHt8tStmq7Zjzh9M+fRV\/8araGvpN6htNQaaL4gHJ\/pUszMnVhJWSfPJRazD65xF92e9uUV+ByXAwuG6nRS84iXccGaIFZ3DsCQi5Khnkj8GCdXEUMCAcxSJSg4XwgNyH00LSfDxhX7jw24ZLA2onK3qTwIS0dLG5CnsouHJFKeu+6VFGRsB7fc7SAs0xfrFElGwunrUl8r1XFIqmzd+bE8zFbw3SgqwjAFPkLDW1g8lbqE4pPbcYaSiQLytNn0QlrC5RtspBDKCA3xaUasCtqvXl\/\/IUMos6jZaX6eiGt0qUBQ39op04D89W5abvtgLzBZm4fVH+OGM+ZNiD75IamM3d\/fr7nOdb4D3cDI9SbhtzXuv3E8nNvFMwAxM0dG2HxDAoxAJqSxhxuhnivrwgqRvEq8Xn5qlnAVeiEsQxARlNqpvXvIR6ARYaxlUBXdf5fETW3De4FYoIPe50Wf9VJgvr3acliQr9qUZGZwrv96NHQIhy5pdiej55B8L0TT314PTt+u6omUn4Aekbft2VUUz5teTL944ig97Oa4EVGq4oCclHA0faKFlQtKny3kQ398B2QfCoD8kt2bx1HIe44KNkpja1kPJJV2bLvtsGWzRitAR\/mv9mnLhPUe3IY8XNkrxKzDnqYdA2Uu69+rmz6sLqvyfXVK\/lna64KSPRxNfFElHHcWaUq92QfNt1OThgzsQHnbkVaJ5YWg85yUbCb7jtMU7LfNvV+YQTJRWFc4spZ\/jLVBgnq6SveccxKnVlEGhoRQXdb7FFYS6Y+T6DWMUYzpX45sqw4nu0lp+lbrvjGxoXzbTfhaZeQOXhQg\/O+9SW4rqmF5wfu6oTBO0GfwCSunGq1a2JaC1aupkU5AlVW3U6snq8w0mwOP7UGh5R1DRvZREFjLkQSpSaOOFKVg2wLJu5eaOOQZB6qzxj+KgY6\/1pAY91FdcSJiLYu29Qzzd7+QDdUQrspO7j6ABLq0sHJLmXD+uzLcFjTicgVpQGF9WudT6E3Nf0DdiVY5HCr3nQrbiPq7BvGq34\/90F5fxWsS6aA1pqI6kgl+SQk3vWmTapgc65r1tWtyRAXZQ1rqQY4Kd7L+6VIVAJKolxpWSeWjlfGmzYczEIzoIfKQ3H1IzMyFEuOT7W\/cdTv7DWU1w0M9cWYhKHcBviV8626W7u\/wuOwWi0EeSMT03VvpWoB+QOLqvG8OvhGR2Wuj66YjPMdHhzPpUADFIawxp58nfjnMtGDNXYm\/rp+YrC0qWs\/6DbhqdNmf2e0IZvx27ycuAvqA2shuA+Ww3Ow9pYblTLZC0kfN6PmIn+o80rc4P3k5GBIGM1PItjbDIw2RQKzk8YiytnCDnIHLjnVU3CjR\/eT1iviPkQd91HhtQdAbC9r6TGbv2OZgmw8oe7H6k1NqWWN9Z6\/1i7BHquC73opr9TkIPXWZoTrVDrMgByIkySK7klYWb8urFslp5OfyAqcs8WmTybcY4kV83+T+mlrZXHp6eARmCxBXZYr0ta+\/eJEpnHieTZ1zRbBSUIRljammfa9hZMXNXf7yhRTAmeBMNBix1TYUU71Qud1SPan+V+xFwS+nGZO2ORXPQehscGLDixVJdosrpcDoIw7GWzGkA3xiqf8QwzzIJUG3fPIYwlTgmL53TmVp8zGno2\/z74b3xlV8iXPh+tvtbkmkSSboIdJnH6oI2ygnvy1\/OeF8LlTL9CDk1JosFyxAtTHg\/nqJwnqPm4f4jCxeV1nfYqCPfYi1b3fss24cALDSjp51dmTdwMmPOXC+qWPQdNjH+ufd0x+WFDo48mUrVxyZbbV42fmNHAgjulL\/y\/rAjBDNdD1nzets4hHj0bUIhg9KkiUn42sevKvw+q8gPtQBkTq5AGBxsnmFc3B7TacMRzIeFRiJEsEkySG\/\/ZnY7TYhLDjOmS6YSI2kpFGVq068Bs9Xl+BOEn+UzivsoD6EFGHUuIsdfK8mCbtoc\/q1N5LNEAq3HBLTCFi8rDe9A\/erYCkcBnGVZhWi414gzCTWk+MmUHwULJ4py2DKsdm79ebmYHNr8KHzZSS3ykJkPysgtCKEtjBc0pTzABpHKdMs1ugnGfmMRoRgRSUFLJNj4hce+124WBGLYj3+D0b5zpIKURpjUx9Pbia8Ya1CU0OlzNNfJVfUgK6Ytvm6w0rLnTPjaGqkKifj9lGqEllA4baptnTPDtzsaZF1x3Td5y37F3FqN07WWDtIGiSYHpQudJ4IXwyWYfnSr\/\/wMZ2kvfcKxZRoyM7Vlfie2FAybRb\/oguX6WLUtyK1vmKmSXJxM5aHWVqM6JRVibA9PvWIeqDv9tQrkAFO\/1xvQ1Yx2U2Jwv63oYq298XQUSnQlLP\/PitucO7STPaAARu3dvGFMvNjoFvRbYC7OSb7ueCEvByUbmd9SzPS5dAyNFppLVEjwfswlZsGOpCq5CVscGa4VwC1fvFZKKSF7fVGBNljFyzIanLdWvSD61alxifCYXwIxcrfEFjr2wYnn6JSmu9wkGQAajCVJKR9L\/miVue7SF5sv+s5k3Jqtf1xMtqY89OKSfH06l8GLDlyC1Cp6QkkdFEWj7AnIXSbfsM7uDKxP8IlvyI1aFb5oV5yjrJU3YWRcg1QnhcPuBHKE+BuffnTfvqgYHhMq+rA\/TrHbebOIVf0q\/p9ntiGdqcZj\/iSE2fxZ8TkIF2Lv8WbIpxJ4xqv2u5p6XjZOG+rkHBG5prjGHmJp6S2KPByhKqNwskYBMNrC1S\/Wa3T0JlPx37t\/s1MqsbGRIXYf53oD\/Bf+EC6pOAV4y41XsMsg7SE8NBVxaamQtpmZo5S08snqAXhWOXJ2NSSUS+ewiMkfxwSPJD6j74QRII9YE1orWXe+3mNUpVJLNOFclCdtnhhhk8oHgMoncuk+BbU6RhLQhGcUbYKvJ9IhyNJuWvDKHOHVIOVarwMSIVqXVBxG4wucDe5QLOc8AsEHtMvxsLOb9E4R3eMRtu\/NYFz\/xFJCcPWNM+l6cIWPcWkJ3PRGvNzU+GnRQsBqOcI7L\/z99F2caKX\/UKX4FdrqdsPYoKdAku9FddwxHbxzaXo6iisozewDTx5u2QeH0yB1nGcArzZCTVc57Vo0qMdZnx9QbIwy+4\/1L\/YquYgXteluYWBUkjMMwvA7yBIbyDyAI3HN6G4NPhpSrmTUkgi7QouMHC\/OmthYeYDwdS+E3VP+ljhsIhEvX2\/6Qn5uS4cjI2vGBI+WPdVoR8QBROsafVbyvmzjnvxiKexnn+nCR3\/F+2N8pjDEtQVtUowLOc57w\/4kGdNZhhbezWIiW8IPPTDmJFmm9ajkFKqKJ01ul9IE8qDTlrr5d0QD2As7B0iYO1AzFBOb3u6yh8DfoASVQTA6VeLl0rR8XMpV39RJftYlpTiOH\/MFzTNEUB7ZRgjF3ndDmXbDfiIvymtLC98j2HKAkgOo0ns0dJdMxVo3+kmAp2f7eywsUyZ3OQwNF8QqAhtXNFqJsuY3M\/vncuTmN1+NaXvpHovM3cWlmzIaMRqggtZ1dpNkF9cHDWZ+BZf7RJA2wMypqY6jvOyTstMDuDSrdFSfOjohrA6YDM6ddFacs0qSQft0yNWt51M+\/KVDiXKzfk3VO7j2VucNoGWH1GC5P2SWLKczB9wKA+1mnOlP7XW6WZRBIpzgmo3BtFXnEP5fp2StFCC6P7EYn2795OWBMHJNLCFhHmUwvhBdzzEn8w5QyVW7uYecTJuzs+GO2fOkkepMLW2ptXwTcQJFZHbx7JyF9xHiCJXt8aACHegy\/TZ3ElnqMX4oTjWxVvhxyoDLDpu9hnbzDgaoWKUv374eenmSp8sdjSiDRloLPkTbjKiHaaUmQ8\/77UiIdm6UbvP+XQOHHS\/GrPM+96Xve2nfo4PsrHp0D6GI93ySo2YAoQT\/wMo0jY\/vx7Z9FMmv9qk3JW+0cBmkv3zx1\/6J8anzpTDUybtYkcg+rLb8TYROqgNkX79a8TUXm9wB2pjL65hHjFSjIDBvoV+e98kbd7F8N8Qv5koe8H7dfcX74Rq1ntj17i8wYVbZPmFcY4uKMD0m\/Ft8cGCxe+1huMy3qlx\/X6fac5Riwg3HNIZ7w2IUpK9oz0dRR34nNHTyUCh+CrWON8NIgvQ++\/wl93YP8Z5Kopx7npRf5S7Gq4ADyTZ\/46nuol2HvW46gcyFU9dC6eUfNdIivFVcQklF3+yA39uDO0W23YZ6ZhMqD77IVGhhAplxgIWrhI\/YhLoURRh1SVTr9jYbczPVC3z6Elfup37gPZA1FBsRTUUeEYrpmzkDc4bHmVs2\/6SV0w7vEwrJLlNU5fxoUZSCTFF5EEgd7Cu5OxpfgZYdXtVeXvux9L7v3LQT\/hhy1Llb\/LqCwXzgLePqL5MJLrwMahnmYigNlW2UNaifUX2fsLOuv2omJjdFjtFV4HA+vrLi\/+IoiMIs9wwfkCb7OQXCGOsALE3ayvY4nz4Kx1iGrlDtfjma5MjGc+1g073GvBuiYw9cSg+uOdCIzkt4tEKCwQKqLTRYnEoQyNc1lKnF1nFZq7O71kdiM5wNjugemfp8loTYXDKkbFG57ExIhseeCGa5AjDHm8RMHNW8CSfalS4ZnMdp70pm0ssBsT2bLlJ7S\/1\/\/aQR\/EVvMynuGU7smgqOXqkryaKushoLyBn1QaYfTeVsZFnKWk33QKMTsZpk\/wNiEhyXpfsQEDQ8+Bz64rWg94faITnUpu4soflnTm++LlwyEc2riOoUHGP+qHzv0r2jWrKB4meQ+d2Y56EmJCDemSyZjw+n6QhyhZHrV6ty9HAzyfTAmo20TQU0YjuDongFASUniu8\/DZO4Nn++Wq4WhY6mpSONhd6GZGARc\/qb299JYB4C4G8gH28X7ohFoJFwM0rGQ3SxkIe4O6ZygzmQCFb8GOmnQbuTiJTaVXBYD6L+VI7H0MpUT\/ds8fIE7o3FHWFOIouHGSi5U6F1j+pdbmEisD5R50JXuY9veUF+B98AGIxWG8WUJPd4sK1ZrkB59Is48ZyDYFvp94X+RwC3EGzfgCNpUIGS5K4u5bc3qXaqb\/Frww\/FS\/T7QmdymXKn6W+nmaaq0ET0\/R3CTPDkzjy6fggKr8QnJ7ljEkITGPjThXtMaw8xEUISkb6r22J1X0GbSUA5KOriAl\/LMVJVZ+b23clUuLda6ndiipz3m4RaxtKVynLE1g1PBldf8I09p097e6ttN\/FAS4FK5MdHE9I+xtx8tFZmHeCsNpe1BnoYHZ0sDLHKE0iJhdzhFV0vlhz\/992yvV8Lk7KAAyT8gWJNUtKkc3HgffPw\/RKAt2jDfNZJmq2x6+r62FCuf6Kolql6a7UyMGK8orrPz87uF55qVW66Xj0PsKVV4JBgJDjfAeNQAyAopjZqlRkTMXnyiwW5nEqaHbRl3Ioh6Mk0bCFLEZw1jRlnwHI+VnhyY2FiBnaODYJx6TBad89Znc1a+EC7N89\/Qk9Kgiw6HE0rcvcsfNzs86OZQA5tIgqb9Nu7pbELiYHQsOi2zwBjzrBlbLeBBW8TFe\/VjJNeTDiOVoLPeCYYyW9C3tWW9hhwOWV6qGS1a82+eaKpNPrDvnyerKlKDJe7eg4MRiN+wC8BBcu9rvvBvS1RZz4RNFaSldl7MZtJYvlZststrnDIgJgR11Q9M7af4ZuzAZueNok2plz0JUAp6taG71kQogAyRSX+Didro3IZJbbVV3XpMwMKlI+GgNVD07+QYiM8XOfBouqOADYD8LGVXnZiVYaDTiE4hwMfCqzY4oj75rmqRNoSCz\/ufBQ7GHR5Mkg8o3l03aV+9\/6R2GspJz49dHeUTLJvW\/yKuvlZLTQHuNPKUvQAyY4T7wCFDImW6wP5Y6AnISLbxQEN\/s1DHsEq2N89zRNcatU1v+ZdFBTSSCc\/ifFcbcelTyUXzCc800EvfKPs7uEGa+m0RIy9PZOeGif+VGABNvy\/YBcF4quBcuf36pCDBjMZPu8GEZPhKXCXSh\/FCcmPajyRPB928Om4e2yX0\/iU0yb7waMB3AeYzbhhB+SjKVApCcAJQ7kwx8zqULyPOaxHc+yIB1+spFg+9jXeR0x6sDA5hU0cHwkRth8lIias77bzV93II3F9ddn7PTpR0rX1zbLDrUiIJksOrn6YoPNjqaHJsQ9KSjvF643cREOaHKI+kATrOxNC2\/Z8Mj3vZaEkyL\/exd06npvO\/exH\/7Se5bzgYow3BF6VD2aZmfOBhF36TmRwUqLL1Ae2\/5jpl+51brP3XTZj+Q+tece54P03kpGbXmxIO\/sYtp6dX8rlT4tXLKMsfni9VFixJzNZ8Khji1jELdRw7FF74tlBIsG0HuUS3vwHnOdIRT64E27WAxa+b4KXMhWb7n9Wi93zsx2EQSPB\/hVFjVsjv7xT9lj5fmyO5lBKInD03myGvF5rgBJrvtXAFxFIflX7V5Jq3VGKIl6pDRdN66iTM6Jg7Sla9MH1\/jIPjR40lRP6FwsDMRbBZbu7ywEtgBcsvnU3z9PyyJwS8k63VyXTj\/xTaXgvqjpEh9YamqPY42GW8N1QDPowZ1IIE45Od+3WpJT2VC0okxE2IKnIfa88rqMOce7g41y\/p1co2SbvQzhYfVCAsjair163C2w1Om5SRyI+nRmT3gCFwDnMYiwcphGJuVfPTp9y+pIcWKY19lJ7GU9Aa+NbjpMfRv49KS7mQJhnVlojy2rZNm5wDfpLWO2MxIqGE2cwolP41IlHnEzhQrqE6N4KKZFAIh9dvx2dbDtQrofHetxcIV5Epbx8P9WbilA==","iv":"e1f010dbc2778875e35c479b5f49d170","s":"8ef735d92cdb4b94"}