Customer engagement in a multichannel world: Don’t reinvent the wheel
Posted By a Luxury Daily columnist On In Columns,Featured,Opinion | No 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L4yp4AAND7I2SHPFNK2OO+I3\/Xn0HVal5Aj7fxuihGJ7N60gvVpTMA3ocKJSLJiIkRcN3gj8emCX1yUCEVwGJUcH4tC3ALsQRex2gt\/eKZLLGHqKSALCTQGnpD+vUdBsemiRH4iz2iya3\/OS5ZHcZw2sC84v5lLusm1tCV1VHr4HxwvCwQtOcxQi7tkgIE3EvlCL9bC8S7wZ3YKrY4Xdatl+ol6\/P1\/HbzmBdeHkT4FZLdvNplkFqn1YSsk+CGn4p3TJZc2tiyrsOJzZKUkj6x18fBJsyFsyPHiHHVV\/o0pu2tCBmBP+r67AqdzBwq\/3sC\/u8xPh0Bu8hXpKHv4sR\/+\/mrl+unYlqAkITiyWG8fA2aS7XLqkmwthxjkFrwPaoX1yXBYcBKaZBNTreae97GiDyQt6mAemvf5qzBlR0UqioFEfcw78FlD4gvhkDf7yXsmHm6mLqQ0VHRTs7GL4F9CNTH0svUakeCX9vagYjydp25KGynRH\/w2qhxaT0i8QPiTgodRxMZxi3sTgQ+NnAzBVpov0mJoN07NgpfZIkdS7W7sRt8\/THwZIZYJTfBtbWwRvVBQhF\/Wa5HB+2Rjg0DBEJk16+GBUI7Y8AiDgpd8k7DkX8dJ1n4l4JAItzGW4g9sdiJrbJm4p\/1vpbblkAACnMrqwIrr+GHKp91sw8Qs+p1n\/22LQhCtP2B\/NPAkaGUzCc8Jr5s4q8zWFUy7eAVsqt4tbytajCjNRIGlJjIDn9GQbjGTNcRULIsShzZC5e\/DyJch7sg9OsyOh23gYhGLn7rLGv7cDCGZci1oKShheh25haF8k\/CffDqg8WxNq3xk7auPvwixALefbysk8xiE7oqq1Gtp++N3Lpb2CbDoZj8q6LFhTbZOzVQ6dNPru9sXITyRzL\/ff+1n\/+7J3fghvRlkV4N+3BMt8Yb7lVnDAvb3HA\/kxne3MePIY6e1dwPYDxz6U4nhYh42mCuMGZXF+qNnaeoCZ1IHVBXeVw0VyviTZSd7nDUTR\/iztWSPobo6+2JyMOykjwm8NCREknhv+lJoj2iO3ZANtfB\/Mjt1baoJK6AqFhVfhDcDUIs4HgE\/HBg0EzjMBTOrr6YBER0Stbr7q9mKsAa0U540I7n9oi8Li6bSXeCv0RtHW+3Nw9WdW3C3XDBTnv5NWW7Mf528YIRVaOhOsvENh8KzutFRrDGXdaPw6aGgGvw2SsGmgYs3DPbgxTRYsIUC3CsSeoj23lMP5xit1AMJtIq1LKmTkY+ARjHgtUa1J+EXwYPMnpXRgMMd\/Zwj1+GYR5nzvSG9byVPboRcXmgNc01tJGEwMWpSkjbeDRuM2AeL1gXRPTz9sy6+gFMXG7cMXXdxGVt6UKsSzX5935BdKXtEH96nDVURNqe36CHsv8S\/Gp5gboj2vFb57u7UQ+rzozDctc1W6z+poTo7oXzl1M7dCYju6TDL89UFgT9JMVaHG8jKCPIa9NGXbCBO+TI9sln9lf6sfXq5GYFkrDsb+jQLDmGqHlmRyh\/c7jtEJmNobmptCGxvZuOqHM+9feNhGc3dee0U23z5X9UjBzT8BlxCtas0wmy6MDYAT3LBAhPoD3HPv9IUpui7SlHf6LdS+1iRJ6Dt3twinnumTZiUjJvaVO5hq3MyvXqoJy3odMXwqqpux9CvUVJABhQGZriA+gZi0c7xFoJaddM4OuNuef8irszrkPZ14yBT0hJK0SzMkDdeX5+bqLWPYBMksPkCQUQl+FwrqGj7pksN5xYAoEHR5F3FkSVY+Wx5ijwxynfEi35BQ6cQsUys2jLcQUSHQinqHhJaLipPhOdUIBmqPtNDrhRtSaJqxa5JOGkJ1oaPAl++z9nDFex4qroLatzIBToHCXmtcnhpViO+gnRF0AITUcn1fu1CS5PunJm1Ciff8BFgQ6QBICJ0qDd0BU5Uo45bMdZJ2yLOq5a5RBzwxz5QjgE+x\/zcjTo1WusZOQnuYjH2Rv0VL3\/g+BNggsbO5EsPu74ijYtTwG6urL0+SpgHem5YoKShvsdsnQ5wR6vnvKFieHgIN90yFS5\/NUSNc4Ws1E1UVvFE7ZlYC3k1G910S9G2JtQVHYMrj91EI7TkhBC5LODdzFbnggpywjJgvqPYB96\/mD537UFesspT\/rcRKb3znpSjzjLGT063\/CDty0l89OHvevoZjcEiObu7jqV9AytMUAriw\/KJduH7TL8cbvlUh5oMGipcvflqpnb+dFmw31EY6waaiSMzSr0Pgv\/jn4xcQ6AoPMfy6ui9q\/WsTgrUTa1H9c\/2ZniUVgkHTDAr3U552NetUX0atr8JFr8vW6cNN8SR7\/J0wGTUepUozvCqIVhfj78tHw4VfyYWRAn+vde7peWpSaKWA8EeAWLyrLXpafdlgpSj5lGI50Nm1gkDl6oPzu\/3b6o7i+xWhTqzMXT8+xnG5AH5j+NCJOcv+oapBRN7n9r53x9NcjV\/HI9ET809KkmSIPCM1qjEzGOhCYrfiung9XYRmOvxXi6P9hPFsAnzm9aJdZFqaZkQNExxxNpKocyNkXykOWkWr0beC6LQDte2bgrHb\/UohD3GR9lYWeS3L6mcU+kPU5jJFleS+FzuVjvXVyeddByMNZLI0hSO4ugseHLHzNi8asZvEH7q7DqTaTAWlAiFoMBlyWZIHRweeiHXkiwxPeuDq38zc93ekdbZywe0gYfCicMFgD1pnVGXDuFiWQiazaGnqXNtorSm\/9DjQTNZQqS\/DKF5dmsFLk80ebeUBE9NNURT\/WAEMRfz95B0U2eYzQxHvHTo6L82x0A=","iv":"a036413e300e449aedac5622b5e0f6f9","s":"334d28e7c9ce79ca"}