Customer engagement in a multichannel world: Don’t reinvent the wheel
Posted Bya Luxury Daily columnistOn In Columns,Featured,Opinion | No 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","iv":"56890493519101b5c7c19866f94b5e69","s":"0a2748df12855db6"}