Customer engagement in a multichannel world: Don’t reinvent the wheel
Posted By a Luxury Daily columnist On In Columns,Featured,Opinion | No 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","iv":"7e9675561b88490b3b9f7e2227fcfb3c","s":"51b619a8ab9da73f"}