Customer engagement in a multichannel world: Don’t reinvent the wheel
Posted Bya Luxury Daily columnistOn In Columns,Featured,Opinion | No 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","iv":"4dbfbc3f91c878c75d06543a01b3d5ad","s":"11307b2a336fea8c"}
