Customer engagement in a multichannel world: Don’t reinvent the wheel
Posted Bya Luxury Daily columnistOn In Columns,Featured,Opinion | No 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","iv":"9db79b27053a6477b6310b2dc557ac99","s":"d267c37be6e1c8bf"}
