Customer engagement in a multichannel world: Don’t reinvent the wheel
Posted Bya Luxury Daily columnistOn In Columns,Featured,Opinion | No 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","iv":"d6b4a921346650eba044ce6278b634f4","s":"9eed3608fc72fa31"}
