Customer engagement in a multichannel world: Don’t reinvent the wheel
Posted Bya Luxury Daily columnistOn In Columns,Featured,Opinion | No 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","iv":"ebf1a87a3befab612100833d94cd0c55","s":"185a39a7c20ae2ef"}