Customer experience needs renovation, not decoration
Posted BySarah JonesOn In Featured,Industry sectors,Marketing,News,Research,Retail | No 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","iv":"fe08917c075f8eb221ee2b9caf7edd1b","s":"5a6d6950bb4f6f3d"}
