Customer experience needs renovation, not decoration
Posted BySarah JonesOn In Featured,Industry sectors,Marketing,News,Research,Retail | No 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","iv":"abc932508c45870d86e3441e2d122af8","s":"1e9207b53c3d6cf3"}
